My Hero VA
Virtual Assistant
1 month ago
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Important information
Contract type:
Permanent
Location:
Colombia
Work mode:
Remote
Published on:
8 September 2026
What they need
Virtual AssistantFully Remote Work From Home Role
(JOB ID: VAJM2026)
Role
Our client is looking for two Virtual Assistants to manage the daily dispatching, scheduling and administrative operations of a U.S. based non emergency medical transportation company.
In this role, you will help coordinate transportation schedules, communicate with drivers and clients, manage dispatch information, and ensure daily operations run smoothly.
Responsibilities:
- Coordinate and manage daily transportation dispatch schedules
- Communicate with drivers, clients and team members by phone and online platforms
- Monitor scheduled trips and assist with updates, changes and daily operational needs
- Maintain accurate dispatch and transportation records
- Enter and update information using dispatch software and Microsoft Office
- Assist with scheduling, documentation and general administrative tasks
- Collaborate with team members to ensure smooth shift transitions and coverage
Requirements:
- Advanced (C1/C2) communication skills in English and Spanish
- Exceptional telephone etiquette and strong customer service skills
- Proficiency with Microsoft Office and Google Workspace applications
- Tech savvy and comfortable learning new softwares and digital tools
- Ability to work efficiently in a fast paced environment and seamlessly manage schedule change
- Reliable computer, internet connection and remote work setup
Highly Preferred:
- Previous experience working remotely in dispatching, logistics, transportation or a similar coordination role
- Experience as a remote dispatcher for a U.S. based company is strongly preferred
LocationRemote
AvailabilityFull-time position Mon-Sat (U.S. Eastern Time – ET). Two shifts are available:
- 6:00 AM – 3:00 PM
- 1:00 PM – 10:00 PM
Candidates must be available to work Saturdays, with a weekday off.
Compensation$6/hr
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