Virtual Assistant

Roles and Responsibilities

• Manage client relationships through regular communication, ensuring high levels of satisfaction.
• Handle international clients by providing exceptional customer service and resolving issues promptly.
• Develop strong client handling skills to maintain long-term partnerships.
• Utilize excellent communication skills to effectively communicate with clients, colleagues, and internal teams.
• Provide outstanding client servicing to meet their needs and exceed expectations.

Desired Candidate Profile

• Excellent English language proficiency for clear communication with international clients.
• Strong understanding of CRM principles for effective client relationship building.
• Ability to work on night shifts (US shift) from Monday to Friday.
• 0-3 years of experience in (client relationship management).