Lyons Heritage Masonry

Virtual Assistant - Construction Operations & Automation Support

Location: Remote - International

Are you a superstar?

Build the Systems Behind the Work

Lyons Heritage Masonry is a specialist heritage masonry company based in Toronto. Our field work combines traditional craft with modern precision, and as the company grows, we want the same thoughtfulness behind the scenes. Our standards are Authenticity, Accountability, Love for the Work, and Continued Service. In practical terms, that means doing things properly, owning problems, finding solutions, and building systems people can rely on.

Why Lyons Heritage Masonry?

You will have the opportunity to help shape a position that is completely new to the company You will be joining a company that is intentionally building the systems required for its next stage of growth. The same principles we apply in the field apply behind the scenes: no shortcuts, clear ownership, and work that holds up over time. This role gives you the opportunity to improve real workflows, reduce administrative friction, and become a trusted part of the team as the business develops.

We are looking for a systems-minded Virtual Assistant to work closely with our Operations team and remove repetitive administrative work from the business.

This is a new position, so there is an opportunity to help shape how the role develops. We are particularly interested in someone who is comfortable with JobTread, Canva, process automation, and construction administration.

The right person will not simply complete a repetitive task indefinitely. They will notice the repetition, understand the process, and look for a practical way to make it more reliable and efficient.

Key Responsibilities

• Support administrative and operational workflows within JobTread.
• Help organize and improve JobTread processes and integrations.
• Identify repetitive tasks that can be streamlined or automated.
• Build or maintain simple automations using Zapier, Make.com, Google Apps Script, or similar tools.
• Maintain accurate spreadsheets, lists, records, and company data.
• Help automate and manage the company's quarterly email newsletter.
• Work with existing Canva newsletter designs and connect content to email and website workflows.
• Help maintain contact lists populated through JobTread and the company website.
• Support applicant, client, project, and administrative tracking as assigned.
• Assist with scheduling, correspondence, follow-ups, and recurring administrative tasks.
• Test new workflows before implementation.
• Monitor automated processes and address errors when they occur.
• Document processes clearly so others can understand and maintain them.
• Communicate progress and roadblocks proactively.

Qualifications

• Experience with JobTread or similar construction project-management software strongly preferred.
• Construction or trades-industry administrative experience preferred.
• Familiarity with Canva.
• Experience with Zapier, Make.com, Google Apps Script, or other no-code/low-code tools is an asset.
• Strong spreadsheet and general computer skills.
• Strong written English communication.
• Previous virtual-assistant, administrative, or remote-work experience.
• Reliable internet connection and computer.
• Detail-oriented and comfortable working independently.
• Able to troubleshoot and research unfamiliar software.
• Solution-focused and willing to ask questions rather than make assumptions.
• Responsible with confidential business and client information.

Compensation and Engagement

• Independent contractor position.
• Compensation: Up to US$10.00 per hour, based on experience and capabilities.
• Approximately 10-20 hours per week initially.
• Fully remote; open to qualified candidates outside Canada.
• Candidates must maintain predictable availability during agreed working hours, including sufficient overlap with the company's Toronto business hours.
• Hours and responsibilities may increase based on business needs and performance.
• As an independent contractor position, employee benefits are not provided.

Lyons Heritage Masonry encourages applications from qualified candidates of all backgrounds and experiences.