Virtual Assistant/Admin & Email manager | AU Client (permanent work from home)

Live Services Group is a Queensland-based company providing client-focused plumbing, gas fitting, drainage, electrical, and air conditioning services across Queensland.

Live Services Group is seeking a Full-Time Virtual Assistant to join our team.

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The Role:

As a Virtual Assistant / Admin & Email Manager, you will be responsible for providing high-quality administrative support, managing email communications, and assisting with day-to-day operational tasks. You'll play a key role in ensuring smooth workflow, prompt responses, and excellent client service.

You will be required to work Australian business hours to provide direct support to our Australian operations.

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Key Responsibilities:

• Manage incoming and outgoing emails, ensuring timely and professional responses.
• Handle general administrative tasks, including scheduling, data entry, and record keeping.
• Assist with client correspondence and internal communications.
• Support team members with ad hoc administrative tasks and project coordination.
• Maintain organised digital files and documentation.
• Help streamline processes and implement efficiency improvements.

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Skills & Experience:

• Proven experience in a similar administrative or virtual assistant role.
• Experience within the electrical, construction, or related industries is preferred but not required.
• Strong written and verbal communication skills.
• Highly organised, detail-oriented, and able to manage multiple tasks simultaneously.
• Proficient in Microsoft Office Suite, Google Workspace, or similar tools.
• Experience in email management and client correspondence.
• Ability to work independently with minimal supervision.
• Positive, proactive, and adaptable attitude.
• Has at least 10 MBPS internet at home and a LAN connection.
• Owns a computer with at least an Intel i5 processor and a monitor.

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Desirable (but not essential):

• Previous experience supporting Australian clients.
• Familiarity with project management tools or CRM systems.
• Experience within the electrical, construction, or trade services industry is highly regarded and will be viewed favourably, though not essential. Candidates without industry experience are still encouraged to apply.

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Why Join Us:

• Permanent work-from-home position with flexible hours.
• Opportunity to work with a supportive and collaborative team.
• Gain exposure to a variety of administrative and client management tasks.
• Professional development and growth opportunities in a remote role.