Virtual Booking Consultant

Job Overview

We are seeking a dynamic and energetic Virtual Booking Consultant to join our innovative team. In this role, you will be responsible for managing appointment scheduling and client interactions through outbound calling and digital communication channels. Your expertise in consultative selling, combined with your proficiency in sales technology and CRM systems, will drive customer engagement and ensure seamless booking experiences. This paid position offers an exciting opportunity to leverage your inside sales skills, technical sales experience, and communication talents to contribute to our growth and client satisfaction.

Responsibilities

• Conduct outbound calls to prospective clients, engaging them with warm, professional communication to secure bookings and appointments
• Utilize CRM software, including Salesforce Cloud and other sales automation technologies, to manage client data, track interactions, and optimize sales processes
• Apply consultative selling techniques to understand client needs and recommend suitable solutions effectively
• Maintain high levels of customer service by providing clear information, answering inquiries, and resolving issues promptly during call interactions
• Collaborate with internal teams to ensure accurate scheduling, follow-up on leads, and facilitate deal closing processes
• Adopt new sales technology tools to enhance call efficiency, automate routine tasks, and improve overall productivity
• Document all client interactions accurately within the CRM system while adhering to data privacy standards

Qualifications

• Proven experience in inside sales, telemarketing, or technical sales roles with a focus on B2B (business-to-business) transactions
• Strong negotiation skills with the ability to close deals effectively over the phone or digital channels
• Proficiency in CRM software such as Salesforce Cloud or similar platforms; experience with sales automation tools is a plus
• Excellent communication skills in English, with the ability to convey information clearly and persuasively
• Demonstrated ability in outbound calling, warm calling techniques, and client communication strategies
• Familiarity with sales technology adoption and telecommunication best practices within a call center environment
• Prior experience in customer service or client-facing roles that require active listening and problem-solving skills

Join us as a Virtual Booking Consultant and become a vital part of a forward-thinking team dedicated to delivering exceptional booking experiences through energetic engagement and expert use of sales technology. Your enthusiasm for consultative selling combined with your technical proficiency will help us build lasting relationships with clients while advancing your career in a vibrant environment.

Pay: $40.88 - $61.17 per hour

Expected hours: 48.0 per week

Benefits:

• Flexible schedule
• Paid time off
• Vision insurance
• Work from home

Work Location: Hybrid remote in Quincy, MA 02169