HotelKey India Pvt Ltd

* Digital Concierge Services: Provide a warm, face-to-face welcome to guests via KIOSK video feeds and handle incoming property communications with professionalism.
* Arrival &amp; Departure Facilitation: Securely manage digital check-in and check-out procedures, process room keys, and verify guest credentials.
* Booking Administration: Organize, update, and monitor reservations and room allocations within the central property database.
* Guest Inquiry Management: Address questions regarding property guidelines, facilities, pricing, and local recommendations accurately and efficiently.
* On-Site Team Syncing: Act as the liaison between virtual guest requests and physical staff, directing housekeeping and maintenance tickets instantly.
* Issue Resolution: Troubleshoot guest complaints or minor system disruptions calmly, ensuring a high level of customer satisfaction.
Pay: ₹20,000.00 - ₹30,000.00 per month
Benefits:
<ul>
<li>Health insurance</li>
<li>Provident Fund</li>
</ul>
Application Question(s):
<ul>
<li>Are you comfortable working in rotational shift?</li>
<li>Can you speak english fluently?</li>
</ul>
Work Location: In person

Virtual FrontDesk Executive

Virtual FrontDesk Executive

This job is no longer available

Talents

Recruiters

About