Virtual Interview For International Voice Process

Immediate Hiring International Voice Process

Company: 24/7.ai

Job Title: Customer Support Executive International Voice Process

Location: Hyderabad, Telangana (Work from Office)

Job Overview:

We are hiring enthusiastic and customer-focused candidates for our International Voice Process. The role involves handling customer queries through voice support, resolving concerns efficiently, and delivering an exceptional customer experience.

Key Skills Required

• Excellent verbal and written communication skills in English.
• Strong customer service and problem-solving abilities.
• Good analytical and troubleshooting skills.
• Ability to multitask and work in a fast-paced environment.
• Sound judgment and decision-making skills.
• Willingness to work in a 24x7 rotational shift environment.

Eligibility Criteria

• Intermediate (10+2) / Diploma (10+3) / Any Graduate / Postgraduate.
• Freshers and experienced candidates (05 years) can apply.
• Age: 1835 years.
• Candidates pursuing regular college education are not eligible.
• Educational certificates are mandatory.

Job Details

• Rotational US shifts, including night shifts.
• 5 working days per week.
• 2 rotational week-offs (weekends are not fixed).
• Work-from-office role.
• Immediate joiners preferred.

Salary

19,000 – 27,000 Take-Home Salary (after statutory deductions)

Interview Time: 4:00 PM - 4:30 PM

Interview Date: 10th October

Here are the details for virtual bridge

Microsoft Teams meeting

Join: https://teams.microsoft.com/meet/410899487237404?p=K8CWf37HNGarwZqf0h

Meeting ID: 410 899 487 237 404

Passcode: es7yz35k

Perks & Benefits

• Free two-way transportation (home pick-up and drop) within a 23 km radius.
• Self-to-Work (STW) allowance of 3,300 (applicable to male employees only).
• Medical insurance coverage for employees and dependents.
• Career growth opportunities in a global customer support environment.

Interview Process

1. Personal Introduction Round (PIR)
2. Second-Level Screening
3. Tool Assessment
4. ACM Round

Important Note

• Candidates must reside within a 23 km radius of the office location.
• Employee referrals are welcome.

Regards,

Shravani