Virtual Office Assistant

Key Responsibilities

●      Manage customer onboarding and renewals for Virtual Office and workspace solutions

●      Handle customer complaints and service requests

●      Coordinate workspace bookings and occupancy (Hot Desk, Dedicated Desk, Meeting Rooms)

●      Manage relationships with business-service vendors and partners (notary, legal, tax, licensing)

●      Supervise runner services and daily facility readiness/cleanliness

●      Maintain customer/partner database and operational reporting

Requirements

●      Diploma or Bachelor's degree in Management, Business, Hospitality, or related field

●      Minimum 2 years in customer service, operations, coworking/serviced office, or hospitality

●      Strong communication and relationship management; able to manage multiple stakeholders

●      Organized, detail-oriented, strong problem solver; able to work independently and in a team