Virtual Operations and Finance Manager

Position Title: Virtual Operations and Finance Manager

Experience Level: Intermediate Experience

Position Type: 37.5 weekly hours; 12 months renewable contract

Location: Remote; Immediate Start

Company: Pyramids Plumbing

About Us

Pyramids Plumbing is a plumbing and construction company based in Perth, Western Australia. Founded in 2013, we’ve grown into a team of around 30 employees who work closely together to support a busy and dependable operation across plumbing and civil projects.

We offer a supportive, hands‑on environment where your attention to detail, organisation, and professionalism are genuinely valued. As a small private business, we pride ourselves on long‑term stability, providing an opportunity to grow with the company and make a meaningful impact.

If you’re looking for an admin and bookkeeping role where your work is respected, your voice is heard, and your contribution matters, Pyramids Plumbing offers a welcoming and people‑focused workplace.

Role Overview

The Virtual Operations and Finance Manager plays a key role in ensuring the smooth day-to-day operations of the business. To be successful in this role, you must be organised, proactive, and comfortable coordinating communication, schedules, and documentation in a trade environment. Intermediate administration and Accounting experience is required, with experience working in Australian business setting preferred. Previous experience in a similar role within the plumbing, civil, construction, or trade services industry will be highly regarded.

Key Responsibilities

• Lead and oversee daily operational activities to ensure efficient scheduling, resource allocation, and successful delivery of our business services
• Manage scheduling and coordinating plumbing jobs using ServiceM8, liaising daily with plumbers to track progress and confirm job completion.
• Develop and implement operational systems, procedures, and process improvements to increase efficiency and service quality.

Serve as a primary point of contact for customer enquiries, escalations, and service-related matters.

• Communicate regularly with field staff to obtain work updates, completed job sheets, and missing documentation.
• Ensure all maintenance jobs have accurate and complete daywork sheets, following up daily and reviewing for accuracy.
• Raise customer invoices accurately and promptly and other data entry tasks as required.
• Monitor outstanding accounts receivable and follow up overdue invoices to maintain healthy cash flow.
• Maintain accurate and organised digital filing systems in SharePoint and Pyramids Plumbing OneDrive.
• Supports the Accountant, Managers, Director and team with their requests and queries required for completion of projects or tasks.
• Assist with weekly payroll preparation if required.
• Maintain the company shared inboxes and calendar, including apprentice TAFE schedules.
• Complete pre‑sign‑up requirements for new apprentices and coordinate sign‑ups with training providers and submit apprenticeship claims within required timeframes.
• Maintain accurate apprentice records, including contracts, progress, and compliance documentation, following up outstanding requirements.
• Build and maintain positive relationships with clients, employees, and external stakeholders.
• Provides ad hoc administrative and bookkeeping support to stakeholders as required, in line with the scope of the role.

Skills & Attributes

• Intermediate/Advance understanding in operations management, finance administration, business management, or a similar role.
• Strong understanding of accounts receivable, invoicing, cash flow management, and financial administration.
• Experience or exposure to accounting and administration software (MYOB AccountRight, ServiceM8, Microsoft Programs, SharePoint), or a strong ability to learn new systems.
• Good numerical skills with strong attention to detail and accuracy.
• Ability to handle confidential and sensitive information responsibly.
• Experience in managing invoicing, purchase orders, quotations, and supplier relationships within a commercial environment is desirable.
• Strong follow‑up skills and the ability to complete tasks under guidance and supervision or autonomously.
• Positive customer service mindset with clear and professional communication skills.
• Willingness to adapt to changing priorities and support a busy office environment.
• Commitment to meeting deadlines, following processes, and learning compliance requirements.
• Must have a reliable work‑from‑home setup, including a laptop, monitor, and headset.

What you’ll get

• Opportunity to work within an Australian plumbing and construction firm that values professionalism, reliability, and long‑term growth, and a chance to work with a supportive team committed to delivering quality results.
• Monthly work from home allowance of Php1,000.00.
• Company‑provided phone with Australian business phone number and laptop for work use.

Please send your CV or queries regarding the role to Michelle Bombales at [email protected] by COB of 20th September 2026.

Pay: Php40,000.00 - Php70,000.00 per month

Education:

• Bachelor's (Required)

Location:

• Philippines (Required)

Work Location: Remote