Virtual Reality Gaming Host

Matrix VR is the best VR experience centre in the West Midlands judging by customer reviews. Join our team of VR hosts and help clients experience the best that VR has to offer. Our staff are all young and vibrant, with no problem learning on the spot. We do not like following scripts so you have a creative freedom to show clients a good time in VR in a unique way. Being a zero-hour contract, we are quite flexible so you work when there's work and you are available making it a great opportunity to combine work with your studies/everyday life.

What we offer:

• Full training provided (personal use of VR is not a requirement but is an advantage)
• You get to build up your customer service skills as well as work with state of the art latest VR equipment.
• Contract type : zero hour contract - minimum 3 days a week availability required of which at minimum 2 weekdays.
• Performance related bonuses - share in the team's success whilst being rewarded for exceptional personal contribution.
• National Minimum Wage + Holiday Pay

Play VR games!

Your responsibilities:

• Punctuality and reliability are paramount - we are looking for candidates who live no more than 30 minutes from our location as sometimes sessions can be very short notice.
• Provide excellent customer service from the start to the finish of the session.
• Lead customer sessions - suggest games, help if customers get stuck in the games.
• Ensure customers' safety while they are in the VR.
• Make sure any specific requests are met and clients are happy with the experiences at all times.
• Remind clients and give suggestions on new experiences they might want to try. Keep track of time to ensure sessions run to schedule.
• Clean all the equipment to make sure everything is ready for the next clients on time.
• Troubleshoot and make management aware of any technical failures.

The ideal candidate:

Successful candidates will have an enthusiasm for working closely with customers as well as an enthusiasm for gaming, technology, and VR (although you do not have to necessarily be a gamer for this role). Attention to detail, problem-solving and quick-thinking are very beneficial on this field. You do not need any previous experience with VR as all the necessary training is provided. Previous work experience within customer-interaction fields is a bonus. Most importantly, you will be committed towards providing the best experience possible for the customer within a group environment. PLEASE ALSO INCLUDE A COVER LETTER.

Job Types: Part-time, Temporary

Pay: £12.71 per hour

Benefits:

• Casual dress
• Company events
• Employee discount
• Flexitime
• Store discount

Application question(s):

• Are you currently in employment?
• What is your availability for work?
• Please let us know an indicative postcode of where you live. It helps us decide if your commute time might suit our need for short-notice bookings.
• Are you currently in education? If so, how long of your course remains?

Work Location: In person