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Virtual Relationship Manager

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Onsite

Virtual Relationship Manager

Client - IDFC

Virtual Relationship Manager

Skills

Market Research

1 month ago

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Important information


Contract type:

Permanent

Location:

Maharashtra, India

Work mode:

Onsite

Published on:

17 September 2026

What they need


As an E-Branch Relationship Manager you will be part of the Turbo Cross-Sell team. This role is focused on engaging customers to drive revenue growth, identifying new business opportunities, and ensuring timely resolution of customer queries and also cross selling banking products. You will play a key role in enhancing customer experience and contributing to the overall success of the branch.

Primary Responsibilities

  • Meet and exceed revenue targets by actively engaging with

customers.

  • Identify and explore new business opportunities to drive

growth.

  • Ensure faster resolution of customer issues with effective

follow-through.

  • Conduct market research to evaluate customer needs and

identify selling opportunities. Secondary Responsibilities

  • Support and train team members to consistently exceed daily and weekly targets.
  • Collaborate effectively with internal and external

stakeholders to achieve business objectives.

Education Qualification: Any Graduate

Experience: Prior experience in telesales is desirable.

Skills and Attributes

  • Excellent written and verbal communication skills.
  • Strong understanding of liabilities and assets products and

processes.

  • Exceptional convincing and interpersonal skills.
  • Ability to work collaboratively in a team environment.
  • Proactive approach to problem-solving and customer

engagement.

Pay: ₹300,000.00 - ₹6,800,000.00 per year

Benefits:

  • Health insurance
  • Paid sick time
  • Paid time off
  • Provident Fund

Work Location: In person

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