Client - IDFC
Virtual Relationship Manager
Skills
1 month ago
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Important information
Contract type:
Permanent
Location:
Maharashtra, India
Work mode:
Onsite
Published on:
17 September 2026
What they need
As an E-Branch Relationship Manager you will be part of the Turbo Cross-Sell team. This role is focused on engaging customers to drive revenue growth, identifying new business opportunities, and ensuring timely resolution of customer queries and also cross selling banking products. You will play a key role in enhancing customer experience and contributing to the overall success of the branch.
Primary Responsibilities
- Meet and exceed revenue targets by actively engaging with
customers.
- Identify and explore new business opportunities to drive
growth.
- Ensure faster resolution of customer issues with effective
follow-through.
- Conduct market research to evaluate customer needs and
identify selling opportunities. Secondary Responsibilities
- Support and train team members to consistently exceed daily and weekly targets.
- Collaborate effectively with internal and external
stakeholders to achieve business objectives.
Education Qualification: Any Graduate
Experience: Prior experience in telesales is desirable.
Skills and Attributes
- Excellent written and verbal communication skills.
- Strong understanding of liabilities and assets products and
processes.
- Exceptional convincing and interpersonal skills.
- Ability to work collaboratively in a team environment.
- Proactive approach to problem-solving and customer
engagement.
Pay: ₹300,000.00 - ₹6,800,000.00 per year
Benefits:
- Health insurance
- Paid sick time
- Paid time off
- Provident Fund
Work Location: In person
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