Visa and Immigration Assistant

About the role

This role involves assisting in the preparation, processing, and monitoring of visa and immigration applications for clients. You will work with government agencies, coordinate with clients, and manage documentation to ensure accurate and timely processing of applications.

Key responsibilities

• Assist in preparing, processing, and monitoring visa and immigration applications for clients
• Collect, review, organize, and verify required documents to ensure completeness and accuracy before submission
• Track the status of visa and immigration applications and provide timely updates to clients and the team
• Communicate with clients regarding document requirements, application status, appointments, and additional requirements
• Assist in coordinating with relevant embassies, consulates, immigration offices, and other government agencies
• Schedule and coordinate visa interviews, biometrics, medical examinations, and other required appointments
• Maintain accurate and updated client records, application files, and tracking sheets
• Follow up on pending documents, applications, and government requests to ensure timely processing
• Prepare correspondence, application forms, checklists, reports, and other documents related to visa and immigration services
• Handle client information and immigration documents with strict confidentiality and in accordance with company policies

About you

• Bachelor's degree in Business Administration, International Studies, Tourism, Hospitality Management, or a related field
• Fresh graduates with relevant internship or administrative experience may be considered
• Background or training in Visa Processing, Immigration Services, or Documentation is an advantage