Visa Assistant

Job Summary

We are looking for a Visa Assistant to support the visa processing team in handling visa applications, documentation, coordination with clients and consulates/visa application centres, and ensuring timely submission and delivery of visa applications.

Key Responsibilities

• Assist in the end-to-end visa application process for various countries.
• Check and verify visa application forms and supporting documents for completeness and accuracy.
• Coordinate with clients for pending documents, photographs, forms, and other requirements.
• Prepare and organize documents as per the respective embassy/consulate/VFS requirements.
• Assist in scheduling visa appointments and biometric appointments.
• Coordinate with embassies, consulates, VFS and other visa application centres whenever required.
• Track visa applications and maintain updated records of application status.
• Follow up on pending applications and communicate updates to clients/internal teams.
• Assist with visa fee calculations and other applicable charges.
• Ensure proper filing and maintenance of visa-related documents and records.
• Support the team in visa submission, passport collection and delivery.
• Stay updated on changes in visa rules, documentation requirements, processing timelines and procedures.
• Handle client queries professionally and ensure timely resolution.
• Maintain confidentiality of client/passport and other sensitive documents.

Required Skills

• Good knowledge of visa documentation and application procedures.
• Good written and verbal communication skills.
• Strong attention to detail and document-checking ability.
• Good coordination and follow-up skills.
• Basic knowledge of MS Office, Excel and email communication.
• Ability to work under deadlines and handle multiple applications simultaneously.
• Customer-service oriented with a professional approach.

Note: Only apply if you have worked for TMCs.

Pay: ₹30,000.00 - ₹35,000.00 per month

Benefits:

• Paid sick time
• Paid time off
• Provident Fund

Work Location: In person