Visa Consultant

Our client is seeking a detail-oriented and customer-focused Visa Consultant to assist clients with tourist visa applications for destinations including the European Union, Canada, the United States, the United Kingdom, Australia, and Brazil. The successful candidate will guide clients through every stage of the visa process, from eligibility assessment and document preparation to application submission, appointment coordination, and post-submission follow-up. This role requires excellent organizational skills, strong knowledge of international visa procedures, and a commitment to delivering exceptional customer service.

Desired Candidate Profile

Education
Bachelor's degree in Tourism, Hospitality, Business Administration, International Relations, or a related field is preferred.
Experience
Previous experience as a Visa Consultant, Travel Consultant, or in the tourism and travel industry is highly preferred.
Experience handling tourist visa applications for multiple destinations is an advantage.
Familiarity with embassy procedures, visa application centers, and international travel documentation is preferred.
Required Skills
Strong knowledge of international tourist visa procedures and documentation requirements.
Excellent customer service and client relationship management skills.
Strong organizational and time management abilities with exceptional attention to detail.
Excellent verbal and written communication skills.
Ability to manage multiple visa applications simultaneously while meeting deadlines.
Strong problem-solving and follow-up skills.
High level of accuracy and confidentiality when handling sensitive client information.
Proficiency in Microsoft Office Suite (Excel, Word, Outlook).
Experience using visa processing systems, CRM software, or travel management platforms is considered an advantage.