Visa Expert

The Visa Sales Expert will be responsible for driving sales of visa services for a travel company. The ideal candidate will have a strong understanding of visa regulations and processes, excellent communication skills, and the ability to provide exceptional customer service.

• Provide expert advice and recommendations on visa requirements and processes to prospective customers
• Make outbound calls and receive inbound calls to promote and sell visa services to prospective customers
• Meet or exceed daily/weekly/monthly sales targets
• Build rapport with customers by providing exceptional customer service and understanding their visa needs
• Maintain accurate and up-to-date customer information in the company's database
• Follow up with customers on their inquiries and concerns
• Handle objections and provide solutions to customers' problems
• Upsell and cross-sell visa services to maximize revenue
• Work closely with the sales team and other departments to ensure customer satisfaction and smooth operation of the sales process
• Keep abreast of visa regulations and processes for various countries
• Maintain relationships with embassies and consulates

Required Skills

• Proven experience of 2-3 yrs as a visa sales expert, preferably in the travel or tourism industry
• Excellent communication and interpersonal skills
• Ability to work independently and as part of a team
• Results-driven and target-oriented
• Strong problem-solving skills and ability to handle objections
• Ability to multitask and work in a fast-paced environment
• Proficient in Microsoft Office and CRM software
• High school diploma or equivalent (some college preferred)

Job Types: Full-time, Permanent

Pay: ₹20,000.00 - ₹45,000.00 per month

Ability to commute/relocate:

• Mumbai, Maharashtra: Reliably commute or planning to relocate before starting work (Required)

Experience:

• total work: 1 year (Preferred)

Work Location: In person