Visa Operations Specialist (Africa Focus)

️ About the job

Successful businesses think globally - but complex compliance challenges create significant barriers to global operations, forcing teams to spend vast amounts of time, money, and energy on administration instead of strategic priorities.

Traditional compliance approaches are too slow, vague, and expensive for modern business dynamics. That's why we've built the platform that automates compliance and duty of care for business travel, workations, and international assignments.

Our vision: A world where global business knows no borders - where compliance is effortless, so growth has no limits.

Your role in this mission: We are seeking an experienced Visa Specialist who will play a key role in ensuring smooth, compliant, and scalable visa operations for our global clients, helping organizations move talent across borders effortlessly.

This is a full-time position starting with an initial 6-month contract, with the possibility of extension based on performance and business needs.

What you will do:

• Ensure accurate and timely visa delivery, free of errors or typos.

• Take ownership of visa processes for African countries, serving as the team's go-to expertise in this area.

• Research and monitor changes in global visa regulations, keeping processes up to date.

• Support growing visa volumes driven by new partnerships and enterprise client launches.

• Help design and implement scalable visa processes to support WorkFlex’s growth.

• What you need to succeed

• Proficiency in English

• Demonstrated experience with African visa processes — including country-specific requirements, documentation, and embassy/visa center procedures — is essential for this role.

• 3+ years of experience in at least one of the following areas: business travel visas, immigration law, consular or visa service center work (e.g. VFS, TLS, BLS), or a legal/visa-related role.

• Strong Microsoft Office skills.

• Excellent communication skills — both written and verbal — for client-facing emails and occasional phone interactions.

• High attention to detail and strong time-management skills to ensure efficient visa processing.

• A passion for working in international teams and an affinity for tech-driven environments.

Why Join Us At WorkFlex

• Contribute to building the future of the fastest-growing HR Tech startup in Germany backed by prominent customers such as Scout24, BioNTech, and others, as well as funding from top-tier VC and angel investors.
• Competitive salary and VSOPs (Virtual Stock Options) to share in our success.
• A monthly budget of €200 to spend on co-working space and/or ‍ ️ sports subscriptions.
• Work from anywhere in a remote-only company and go on workations for up to 183 days a year.
• Merit-based culture with substantial growth opportunities.
• Trust-based work – organize your own schedule. We want to celebrate results, not hours spent working.
• Collaborative team culture where everyone's input is valued to shape the sales efforts, approaches, and processes.

We may use AI-assisted tools to support parts of our recruitment process. These tools help our team review applications more efficiently, and all hiring decisions are made by humans.