Visa Processing Expert

Company Name: G2G Immigration Consultancy

Location: Dhaka

Job Type: Full-Time

Workplace Type: Full-time

Job ID: IJOB202670536

Client Consultation

• Understand the client’s travel, work, study, or immigration requirements.
• Explain visa categories, eligibility criteria, required documents, fees, and processing procedures.
• Provide accurate information and avoid making guarantees about visa approval.

Document Verification

• Check passports, photographs, educational certificates, employment documents, bank statements, PCC, medical reports, and other supporting documents.
• Identify missing, inconsistent, or potentially problematic information.
• Maintain document checklists for each application.

Application Preparation

• Complete visa application forms accurately.
• Prepare supporting documents according to the relevant embassy/immigration requirements.
• Review applications before submission to reduce errors.

Visa Submission & Appointment

• Coordinate embassy/VFS/visa-center appointments where applicable.
• Assist clients with biometrics and interview preparation.
• Submit applications through the appropriate official channels.

Application Tracking

• Monitor application status.
• Communicate updates to clients.
• Follow up on requests for additional documents or information.

Client Communication

• Communicate professionally by phone, WhatsApp, email, or in person.
• Keep clients informed about important deadlines and changes.
• Handle client questions and complaints appropriately.

Compliance & Accuracy

• Follow current embassy, immigration, and visa-center rules.
• Protect confidential client information and documents.
• Never submit forged, altered, or misleading documents.

Record Keeping

• Maintain organized records of applications, documents, payments, appointments, and visa decisions.
• Update internal databases or CRM systems.

Post-Decision Support

• Inform clients about visa approvals, refusals, or requests for further information.
• Explain next steps after approval or, where appropriate, available options after refusal.

Requirements

• Experience: 3+ years
• Education: bachelor of arts
• Skills: visa application processing, visa application process, visa processing, dossier preparation, visa regulations, australian visa regulations, client services, document verification, applicant tracking, consultation skills

Last Date of Application: 28 October 2026