Visa Processing Officer - Fixed Term (12 Months)

About the role

As a Visa Processing Officer, you will play an important role in supporting Australia's migration program by assessing visa applications and helping ensure fair, consistent and lawful outcomes.

Key responsibilities

• Assessing and processing temporary and permanent visa applications
• Interpreting and applying legislation, policy and procedures
• Conducting verification and integrity checks to support program integrity
• Identifying and escalating potential fraud concerns
• Preparing visa decisions and client correspondence
• Responding to client enquiries via phone and email
• Building productive relationships with stakeholders, including local authorities and visa processing teams
• Contributing to a collaborative and high-performing team environment
• Providing administrative support as required

About you

We are seeking someone who is:

• Highly organised with excellent attention to detail
• A strong communicator with excellent written and verbal English skills
• Able to analyse information and exercise sound judgement
• Comfortable working in a fast-paced environment with competing priorities
• Flexible, adaptable and committed to delivering excellent client service
• Able to work both independently and as part of a team

Eligibility requirements

Applicants must be able to obtain and maintain an Australian Government security clearance

To be eligible, applicants must be citizen of Australia, New Zealand, the United States, the United Kingdom or Canada.

Benefits

• Fixed-term opportunity for 12 months

• Salary: NZD $71,648 per annum

• Employer KiwiSaver contributions equivalent to 6.5% of salary

• Full-time position, 37.5 hours per week

• Comprehensive leave entitlements include uncapped sick leave and two additional public holidays in addition to New Zealand’s statutory public holidays.

• Performance-based reward opportunities

• Complimentary access to the staff gym and squash court

• A supportive and inclusive workplace culture

• Opportunities to develop specialist skills and build your career

About us

The Department of Home Affairs delivers policies and programs that support Australia's national security, border management, immigration and citizenship systems.

The Immigration Programs Division manages Australia's permanent migration and temporary visa programs, supporting skilled migration, family migration, international education, tourism and global mobility.

The Department of Home Affairs at the Australian High Commission Wellington is responsible for delivering a range of visa activities.

How to apply

To apply, please submit:

• A one-page cover letter
• A maximum two-page CV

Applicants must clearly state their citizenship status and ensure they meet both the security requirements of the role and New Zealand work eligibility requirements.

Applications should be emailed to: [email protected]

A merit pool may be established and used to fill future vacancies.

For further information, please visit http://newzealand.highcommission.gov.au/wltn/Employment\_Opportunities.html

Applications close: 10:00am (NZT), 29 October 2026