Visa Specialist

About the role

We are looking for a detail-oriented and highly organized Visa & Work Permit Specialist to manage the end-to-end immigration and work authorization process for foreign employees, international hires, and foreign staff across our hospitality operations. The role will be responsible for coordinating Non-Immigrant visas, work permits, visa extensions, renewals, re-entry permits, 90-day reporting, changes of employer, cancellations, and other immigration-related requirements. The successful candidate will work closely with HR, Recruitment, Operations, Finance, government authorities, embassies, immigration offices, and external immigration service providers to ensure employees maintain valid immigration and work authorization status.

Key responsibilities

• Manage the complete visa and immigration process for foreign employees from pre-arrival through employment and departure
• Coordinate Non-Immigrant B visas, visa extensions, re-entry permits, 90-day reporting, and other applicable immigration processes
• Monitor visa and immigration expiry dates and ensure timely renewals
• Prepare, review, and organize immigration documentation and supporting paperwork
• Coordinate appointments and submissions with relevant government authorities
• Provide employees with clear guidance on immigration requirements, timelines, and documentation
• Maintain accurate records of all employee immigration statuses
• Coordinate the end-to-end Thai work permit application, renewal, amendment, transfer, and cancellation process
• Ensure foreign employees hold appropriate work authorization before commencing employment where required
• Monitor work permit expiry dates and initiate renewal processes in advance

About you

• Bachelor's degree in Human Resources, Business Administration, Law, International Relations, Hospitality Management, or a related field
• 2–5 years of experience in visa, immigration, work permit, HR administration, mobility, or foreign services
• Practical experience handling Thai visa and work permit processes is strongly preferred
• Experience supporting foreign employees in hotels, resorts, hostels, restaurants, hospitality groups, or other international organizations is an advantage
• Strong understanding of Non-Immigrant B visas, work permits, visa extensions, re-entry permits, and 90-day reporting
• Experience dealing with the Thai Immigration Bureau and Department of Employment / Ministry of Labour
• Strong document management and administrative skills
• Excellent attention to detail and deadline management
• Good English communication skills; Thai language required for government and local administrative coordination
• Proficient in Microsoft Office / Google Workspace, particularly Excel and document management