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Visit Supervisor

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Onsite

Visit Supervisor

Berkshire Family YMCA

Visit Supervisor

2 months ago

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Important information


Contract type:

Permanent

Location:

Pittsfield, MA 01201, USA

Work mode:

Onsite

Published on:

23 August 2026

What they need


  • About the Role:** The PT Visit Supervisor plays a critical role in

facilitating and overseeing supervised visits between children and their

non-custodial parents or guardians, ensuring a safe, supportive, and

structured environment. This position is essential in promoting positive

interactions and maintaining the well-being of all parties involved

during visits. The supervisor is responsible for monitoring behavior,

intervening when necessary, and documenting visit details accurately to

support case management and legal requirements. By providing consistent

supervision and clear communication, the PT Visit Supervisor helps

foster trust and cooperation among families and social service agencies.

Ultimately, this role contributes to the stability and emotional health

of children while supporting family reunification or visitation plans as

determined by court or agency directives. **Minimum Qualifications:** -

High school diploma or equivalent. - Experience working with children

and families in a social service, educational, or related setting. -

Ability to pass background checks and comply with agency safety

protocols. - Strong observational and communication skills. - Reliable

transportation to travel to visit locations within Pittsfield, MA.

  • Preferred Qualifications:** - Associate's or Bachelor's degree in

Social Work, Psychology, Human Services, or a related field. - Previous

experience as a visit supervisor or in a child welfare role. - Training

in conflict resolution, child development, or trauma-informed care. -

Certification in CPR and First Aid. - Familiarity with court-ordered

visitation procedures and documentation. **Responsibilities:** -

Supervise scheduled visits between children and their non-custodial

parents or guardians in accordance with agency policies and court

orders. - Ensure the safety and well-being of all participants by

monitoring interactions and intervening promptly if concerns arise. -

Maintain detailed and accurate records of each visit, including

observations, incidents, and any deviations from the visitation plan. -

Communicate effectively with social workers, case managers, and other

relevant parties regarding visit outcomes and any issues encountered. -

Prepare written reports summarizing visit observations to assist in case

evaluations and legal proceedings. **Skills:** The PT Visit Supervisor

utilizes strong interpersonal and communication skills daily to build

rapport with children and parents, ensuring a calm and respectful

environment during visits. Observational skills are critical for

monitoring interactions and identifying any signs of distress or

inappropriate behavior, allowing timely intervention to maintain safety.

Organizational skills are employed to document visit details accurately

and prepare comprehensive reports that inform case decisions. Conflict

resolution and de-escalation techniques are applied to manage

challenging situations effectively and support positive outcomes.

Additionally, knowledge of child development and trauma-informed

practices enhances the supervisor's ability to respond sensitively to

the needs of children and families throughout the visitation process.

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