Berkshire Family YMCA
Visit Supervisor
2 months ago
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Important information
Contract type:
Permanent
Location:
Pittsfield, MA 01201, USA
Work mode:
Onsite
Published on:
23 August 2026
What they need
- About the Role:** The PT Visit Supervisor plays a critical role in
facilitating and overseeing supervised visits between children and their
non-custodial parents or guardians, ensuring a safe, supportive, and
structured environment. This position is essential in promoting positive
interactions and maintaining the well-being of all parties involved
during visits. The supervisor is responsible for monitoring behavior,
intervening when necessary, and documenting visit details accurately to
support case management and legal requirements. By providing consistent
supervision and clear communication, the PT Visit Supervisor helps
foster trust and cooperation among families and social service agencies.
Ultimately, this role contributes to the stability and emotional health
of children while supporting family reunification or visitation plans as
determined by court or agency directives. **Minimum Qualifications:** -
High school diploma or equivalent. - Experience working with children
and families in a social service, educational, or related setting. -
Ability to pass background checks and comply with agency safety
protocols. - Strong observational and communication skills. - Reliable
transportation to travel to visit locations within Pittsfield, MA.
- Preferred Qualifications:** - Associate's or Bachelor's degree in
Social Work, Psychology, Human Services, or a related field. - Previous
experience as a visit supervisor or in a child welfare role. - Training
in conflict resolution, child development, or trauma-informed care. -
Certification in CPR and First Aid. - Familiarity with court-ordered
visitation procedures and documentation. **Responsibilities:** -
Supervise scheduled visits between children and their non-custodial
parents or guardians in accordance with agency policies and court
orders. - Ensure the safety and well-being of all participants by
monitoring interactions and intervening promptly if concerns arise. -
Maintain detailed and accurate records of each visit, including
observations, incidents, and any deviations from the visitation plan. -
Communicate effectively with social workers, case managers, and other
relevant parties regarding visit outcomes and any issues encountered. -
Prepare written reports summarizing visit observations to assist in case
evaluations and legal proceedings. **Skills:** The PT Visit Supervisor
utilizes strong interpersonal and communication skills daily to build
rapport with children and parents, ensuring a calm and respectful
environment during visits. Observational skills are critical for
monitoring interactions and identifying any signs of distress or
inappropriate behavior, allowing timely intervention to maintain safety.
Organizational skills are employed to document visit details accurately
and prepare comprehensive reports that inform case decisions. Conflict
resolution and de-escalation techniques are applied to manage
challenging situations effectively and support positive outcomes.
Additionally, knowledge of child development and trauma-informed
practices enhances the supervisor's ability to respond sensitively to
the needs of children and families throughout the visitation process.
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