Visitor Associate

Visitor Associate

The Visitor Associate position ensures the safety of the art on view at the museum while also providing a meaningful experience to all visitors through excellent customer service and hospitality. This position is part of the front of house team and requires interaction with the public.

Reports to: Visitor Experience Manager

Status: Part-time/Non-Exempt; minimum of 12 hours per week

Pay: $16.00 hour

Benefits and Perks

The Pulitzer Arts Foundation benefits for part-time staff includes SIMPLE IRA and employer match, Paid Time Off (PTO), and Volunteer Time Off (VTO). Employees of the Pulitzer also benefit from access to a variety of cultural institution and a stimulating and collegial work environment.

Position Responsibilities

• Staff the museum during open hours and events to ensure safety of the artwork and provide information to visitors

• Maintain basic knowledge of artwork on view, upcoming exhibitions, programs, and the history of the Pulitzer

• Perform duties at the information desk including but not limited to greeting visitors, collecting visitor information, answering the phone, and operating the point of sale system for the purchase of Pulitzer merchandise

• Monitor visitor interactions with the art on view and maintain an alert presence in the museum to ensure the safety of the artwork

• Provide a welcoming environment for visitors while also enforcing museum policies and procedures in a polite and respectful manner

• Provide and direct visitors to museum resources and amenities

• Perform duties to assist with special events and programs including assistance with setup and breakdown of event needs

• Perform daily housekeeping tasks as needed

• Participate in ongoing staff training on museum policies, practices, and exhibitions

• Maintain open communication with colleagues and report meaningful visitor interactions, incidents, or concerns to appropriate staff

• Adhere to all Pulitzer policies and procedures as set forth in the employee handbook, visitor associate training manual, and exhibition-specific protocols

The above responsibilities are a summary of the position; other duties may be assigned.

Preferred Experience and Background Skills

• High school diploma or GED
• Customer service and/or retail experience and the ability to interact easily with the public
• Prior experience as a visitor associate or gallery attendant preferred but not required
• Strong interest in museums and the arts
• Available to work open hour shifts and events including evenings, weekends and some holidays
• Dependability and punctuality

About the Pulitzer Arts Foundation

The Pulitzer Arts Foundation is an art museum that presents art from around the world in the Grand Center Arts District in St. Louis, MO. The Pulitzer brings art and people together to explore ideas and inspire new perspectives.

The Pulitzer Arts Foundation is an equal opportunity employer. Our policy reflects and affirms the Pulitzer Arts Foundation’s commitment to the principles of fair employment and the elimination of all discriminatory practices.

How to Apply

Interested applicants should apply by submitting a cover letter and resume in one document at https://pulitzerarts.org/about/jobs/ .