Visual Merchandising Lead

Key Responsibilities/What You Will Do Create the HUFT Retail Visual Language

• Define a clear, ownable visual identity for stores
• Build guidelines for storytelling across zones: food, treats, toys, grooming, wellness, etc.
• Ensure every store feels like HUFT, regardless of size or city

Build Scalable VM Systems

• Develop modular planograms that work across different store formats
• Create display logic frameworks (not rigid layouts) that teams can adapt
• Standardize fixtures, signage, storytelling blocks, and key focal points

Turn Stores from “Cluttered” to “Curated”

• Simplify and declutter merchandising across categories
• Improve product visibility, navigation, and storytelling
• Create clear “moments” in-store

Drive Execution Excellence Across Stores

• Train store teams on VM basics + ongoing upkeep
• Build simple, usable VM playbooks for teams on the ground
• Conduct audits and continuously elevate store standards

Create High-Impact Retail Moments

• Design seasonal themes, campaigns, and in-store experiences
• Bring campaigns to life
• Introduce small but powerful details that create delight and discovery

Partner Cross-Functionally

• Work closely with brand, retail, product, and design teams
• Ensure VM aligns with product launches, campaigns, and business priorities

Who You Are

• You have strong aesthetic sensibility—you can walk into a space and instantly know what’s off
• You’ve worked in retail, lifestyle, fashion, or experience-led brands
• You understand that great VM is both art and system
• You’re obsessed with details, flow, and customer experience
• You can simplify complexity and build scalable frameworks
• You’re hands-on—you don’t just design decks, you fix shelves
• You care deeply about how spaces make people feel

What Will Set You Apart

• Experience working across multiple store formats
• Ability to create modular, flexible VM systems
• Strong understanding of customer behavior in physical retail
• A portfolio that shows before/after transformations
• A love for animals (this one matters to us ❤)

Qualifications & Skills/What You Need

• 5-10 years of relevant experience
• Bachelor’s/Master’s degree in the relevant field
• Excellent communication skills (verbal & written)
• Proven working experience in retail sales
• Customer service focused
• Animal Lover Preferred

Skills: store,design,vm,retail,visual merchandising