Visual Merchandising Specialist (SSI Group)

An integral part of the Marketing and Communications team, the Visual Merchandising (VM) Specialist will be responsible for the planning and execution of windows, in-store displays, and visual merchandising display standards to ensure brand consistency and elevate the customer shopping experience across brand locations.

YOU WILL

(Responsibilities include but are not limited to the following):

1. Window and In-Store Display Materials

• Oversees the planning and execution of window and in-store displays and lightboxes to ensure alignment with brand guidelines and seasonal campaigns.
• Develops and maintains an annual visual merchandising calendar for each brand aligned with the global calendar covering seasonal campaigns, novelty launches, boutique refreshes, and installations.
• Orders, sources, and manages props, fixtures, and display materials as needed.
• Supervises the production and installation of displays to ensure timely and high-quality execution.
• Manages logistics and installation of display materials across store locations.
• Supports VM requirements for new store openings, renovations, pop-ups, and counter updates as needed.

2. Visual Merchandising and Store Maintenance

• Conducts regular store visits to monitor each store’s compliance with brand guidelines.
• Ensures product placements and planograms are consistent with brand visual merchandising standards.
• Recommends display adjustments based on sales performance, product movement, and availability of stocks.
• Works closely with each store team to maintain the cleanliness, organization, and presentation of VM Props and PLV’s.
• Provides store teams with clear guidance and training on the correct implementation and daily upkeep of visual merchandising displays.
• Coordinates with the Operations team for any needed repairs.

3. Visual Merchandising Inventory and Management

• Maintains an accurate and updated inventory of VM props, PLVs, fixtures, and display materials.
• Monitors the condition and availability of all VM materials across stores and the Marketing warehouse.
• Oversees the proper storage, handling, and disposal of VM display materials.
• Coordinates with Store Operations and the Warehouse, for the movement and safekeeping of VM materials.

4. Brand Coordination and Communication

• Liaises with brand principals and regional VM teams to align local executions with global and regional directives.
• Coordinates closely with local Marketing Managers on the rollout of visual merchandising directives and launch materials.
• Maintains updated documentation of visual merchandising guidelines, mood boards, and other reference materials per brand.
• Communicates timelines, requirements, and updates to internal stakeholders and store teams.

5. Reporting and Events Support

• Prepares before-and-after documentation (photos/reports) of all display executions for internal records and brand principal submissions.
• Ensures monthly photo report submissions to brand principals.
• Works closely with Marketing Managers to track and manage budgets for all VM and display initiatives.
• Supports Marketing Managers on other production and ad hoc tasks in support of events and in-store animations.

TO BE SUCCESSFUL IN THE ROLE

Education

Bachelor’s Degree in Fashion Merchandising, Interior Design, Fine Arts or a related field.

Work Experience

Minimum of two (2) years of experience in Visual Merchandising, preferably within premium or luxury retail industry.

Competency / Training / Skills Required

• In-depth knowledge of VM concepts, retail design, brand identity, storytelling, and client experience, with a keen eye for aesthetics and presentation.
• Proficiency in Adobe Creative Cloud, SketchUp, and other relevant design tools.
• Strong coordination and project management skills, with experience working with suppliers and cross-functional teams.
• Highly detail-oriented, with a strong focus on precision, quality, and consistency in the execution of visual merchandising standards.
• Excellent communication, collaboration, and problem-solving skills.