voice & non voice process

Job Description: Customer Care Executive (Voice & Sales Process)

We are seeking Customer Care Executives to join our dynamic team for both Voice and Sales processes. As a Customer Care Executive, you will handle incoming calls, address customer inquiries, provide information about our products/services, and promote sales through effective communication. Fluency in English is mandatory, along with proficiency in any one of the following

Languages: Hindi, Marathi, Tamil, Telugu, Malayalam, or Kannada.

**Qualifications:**

• Minimum educational qualification: 12th pass.

• Age between 18 to 30 years.

• Strong verbal and written communication skills in English and one regional language.

• Ability to empathize with customers and resolve their queries efficiently.

• Prior experience in customer service or sales will be advantageous.

**Responsibilities:**

• Manage and resolve customer complaints.

• Achieve sales targets and goals set by the company.

• Maintain customer satisfaction through excellent service.

Pay: ₹13,000.00 - ₹24,000.00 per month

Work Location: In person