Voice Bot Developer

We are looking for an experienced Voice Bot Developer with 3+ years of hands-on experience in Conversational AI, NLP, ASR/STT, and TTS. The candidate will be responsible for developing, integrating, testing, and optimizing voice-based conversational solutions.

Key Responsibilities

• Develop and maintain voice bots and conversational AI applications.
• Design conversational flows, intents, entities, prompts, and fallback mechanisms.
• Integrate ASR/STT and TTS platforms such as Google, Azure, Amazon, or Whisper.
• Work with frameworks such as RASA, Dialogflow, IBM Watson, or similar platforms.
• Develop integrations with REST APIs, databases, CRM, and third-party services.
• Use Python for bot development, NLP processing, and integrations.
• Analyze call/conversation data to improve bot accuracy, containment, and user experience.
• Troubleshoot and optimize ASR, TTS, NLP, latency, and conversation flow issues.
• Support deployment, monitoring, testing, and continuous improvement of production voice bots.

Required Skills

• 3+ years of experience in Voice Bot / Conversational AI development.
• 3+ years of experience with NLP and conversational systems.
• Strong hands-on experience with ASR/STT and TTS.
• Proficiency in Python.
• Experience with intent classification, entity extraction, NLP, and dialogue management.
• Experience with API integrations and production deployments.
• Good understanding of voice bot architecture and conversational workflows.

Good to Have

• Experience with LLMs, Generative AI, prompt engineering, or RAG.
• Experience with Twilio, Exotel, Plivo, or similar telephony platforms.
• Knowledge of Docker, FastAPI/Flask, AWS/Azure/GCP.
• Experience with real-time audio streaming/WebSockets.