Voice Engineer

This is an IT position focusing on PMT’s new and existing voice solutions. This includes, but is not limited to, Metaswitch, and Netsapiens hosted phone solutions. This will lead into Cisco router configuration and troubleshooting, and Adtran equipment configuration and troubleshooting. The right candidate will have access to PMT core systems and work throughout the PMT network.

Essential Job Functions

• Coordinate with other departments on service installations and changes to update billing and central office records.
• Work primarily on voice solutions and issues.
• Learn Cisco and Adtran programming for customer circuits.
• Strong documentation skills are a must.
• Share on-call responsibilities with the department and work overtime as necessary.

Knowledge, Skills, and Abilities

• Knowledge of phone systems and voice circuits.
• Skill in operating service equipment including various hand tools and testing equipment.
• Knowledge of basic electronics ac/dc power systems and electronics testing.
• Ability to communicate with co-workers and various business contacts in a professional and courteous manner.
• Ability to pay close attention to detail.
• Ability to follow instructions both written and verbal.
• Ability to adhere to national industry and company standards for all installations.
• Ability to work independently and make sound decisions using information at hand.
• Ability to effectively function as a team player.

Education and Experience

• Must have a valid Driver's License with a clean driving record and be able to pass both a Background check and Drug Screen.
• A+ and/or Network+ certification preferred, previous Metaswitch exposure a plus.
• High School diploma or GED - college experience preferred.
• Must be computer literate with experience with Microsoft Operating Systems.
• Strong written and verbal skills.

Project Mutual Telephone is an Equal Opportunity Employer; all qualified candidates are encouraged to apply. We offer competitive compensation and an outstanding benefits package including health, dental, vision, accident and life insurance, short-term and long-term disability, 401(k) with company match, flexible spending accounts, tuition reimbursement, paid training, and much more! Project Mutual Telephone is an Equal Opportunity Employer and Drug Free Workforce.

Pay: $28.00 - $35.00 per hour

Expected hours: 40.0 per week

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Employee discount
• Flexible spending account
• Health insurance
• Health savings account
• Life insurance
• Paid time off
• Professional development assistance
• Tuition reimbursement
• Vision insurance

Work Location: In person