voice process

• voice pricess jop description தமிழ் A voice process job role requires employees to communicate directly with customers and clients over the telephone to provide support, resolve issues, or handle sales. [1]Core Types of Voice Processes
• Inbound Voice: You answer incoming calls from customers who need help, have product questions, or want to report a problem.

Key Responsibilities

• Customer Support: Troubleshoot problems, answer questions, and solve customer complaints.
• Sales and Telemarketing: Promote products, pitch services, and close deals over the phone.
• Collections: Call clients regarding overdue bills or pending payments to arrange settlement.
• Data Logging: Update customer account details and notes in the computer system while on the call. [1]
• Outbound Voice: You dial out to customers or prospects for telemarketing, lead generation, reminders, or feedback surveys.
• Domestic vs. International: Domestic roles involve talking to customers within your own country (often in local languages), while international roles serve global clients (usually requiring fluent English and a neutral accent).

Pay: ₹18,455.00 - ₹28,755.00 per month

Benefits:

• Provident Fund

Work Location: In person