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PROCHANT INDIA PRIVATE LIMITED
voice process
25 days ago
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Important information
Contract type:
Permanent, Part time
Location:
Tamil Nadu, India
Work mode:
Onsite
Published on:
29 September 2026
What they need
- Answering or making calls: Handle inbound customer requests or conduct outbound calling within set time limits (Average Handle Time). Verifying identity: Confirm customer account details safely before sharing private information. Resolving issues: Fix complaints, explain services, or pass complex problems to senior teams. Logging data: Type notes and update customer records in the computer system after every call. Meeting targets: Maintain good scores for call quality, customer happiness, and first-call resolution.
- Clear communication: Good spoken language skills, a polite tone, and active listening. Patience and calm: Ability to handle upset or angry callers professionally.
Pay: ₹19,372.00 - ₹28,634.00 per month
Work Location: In person
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