voice process

International Voice Process Executive – Experienced

Company: Outpace Consulting
Job Location: Gurgaon, Haryana
Job Type: Full-time
Experience Required: Minimum 1 year of International BPO experience
Qualification: Graduate
Salary: Up to ₹4.50 LPA
Monthly In-Hand Salary: Approximately ₹27,000–₹32,000

Job Overview

Outpace Consulting is hiring experienced candidates for an International Voice Process role in the Consumer Electronics and Retail domain. We are looking for candidates with excellent English communication skills, customer-handling abilities, and prior experience in an international BPO environment.

Key Responsibilities

• Handle inbound and outbound customer calls professionally.
• Assist international customers with product-related queries and service requests.
• Provide accurate information and effective solutions to customer concerns.
• Maintain high standards of customer satisfaction and service quality.
• Follow company policies, process guidelines, and performance targets.
• Maintain professional communication and accurate customer records.

Eligibility Criteria

• Graduate candidates only.
• Minimum 1 year of International BPO experience is mandatory.
• Strong verbal and written English communication skills.
• Good customer-handling and problem-solving abilities.
• Comfortable working in rotational shifts.
• Willingness to work from the Gurgaon location.

Salary and Benefits

• CTC: Up to ₹4.50 LPA.
• Approximate monthly in-hand salary: ₹27,000–₹32,000.
• Both-side cab facility or transport allowance, as applicable.
• Opportunity to work in an international customer support process.

Walk-In Interview Details

Interview Venue:
Outpace Consulting
C-29, 1st Floor, Sector 2, Noida, Uttar Pradesh

Reporting Time: 10:30 AM

Interested candidates: Apply through Indeed or contact the recruiter for further details.

Note: Candidates must meet the graduation and international BPO experience requirements. Salary and transport benefits are subject to company policies and applicable eligibility criteria.

Pay: ₹27,000.00 - ₹32,000.00 per year

Work Location: In person