Spearhead Professional
Voice Process Executive
2 months ago
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Important information
Contract type:
Permanent
Salary:
₹100,000 – ₹300,000 / year
Location:
Gurugram, Haryana, India
Work mode:
Onsite
Published on:
12 August 2026
What they need
Role & responsibilities
Handle inbound and outbound voice calls from customers and provide accurate and professional assistance.
Understand customer concerns, identify the issue, and provide appropriate resolution or guidance
Identify recurring customer issues and share feedback with the relevant team.
Maintain professional English communication, active listening and problem-solving skills.
Adapt to rotational shifts and work effectively in a target-driven environment
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