Excel maritime & logistics private limited
Voice Process Executive
1 month ago
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Important information
Contract type:
Permanent
Location:
Tamil Nadu, India
Work mode:
Onsite
Published on:
26 September 2026
What they need
Customer Interaction: Manage high volumes of incoming and outgoing calls, addressing inquiries and concerns professionally. Issue Resolution: Troubleshoot and resolve customer problems efficiently, providing satisfactory solutions. Information Delivery: Educate customers about products, services, and company policies. Documentation: Accurately log all customer interactions and update relevant tools/trackers. Customer Satisfaction: Aim to create positive experiences, build loyalty, and meet service level agreements (SLAs).
Pay: ₹19,013.20 - ₹37,648.60 per month
Benefits:
- Paid time off
- Provident Fund
Work Location: In person
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