Voice Process Executive

We are seeking a dedicated and enthusiastic Voice Process Executive to join our team in Kerala or Tamil Nadu. The ideal candidate will be fluent in Malayalam and possess excellent communication skills, as this role primarily involves telecalling and engaging with customers. As a Voice Process Executive, you will be responsible for handling inbound and outbound calls, addressing customer inquiries, and providing information about our products and services. You will also be tasked with maintaining accurate records of customer interactions and ensuring a high level of customer satisfaction. Key responsibilities include: 1. Conducting telecalling activities to reach out to potential customers. 2. Responding to customer queries and providing accurate information. 3. Maintaining records of calls and customer interactions. 4. Collaborating with team members to achieve targets and improve service quality. 5. Adhering to company policies and procedures while handling customer interactions. Required skills for this position include fluency in Malayalam, strong verbal communication skills, and a customer-oriented mindset. If you are a fresher looking to start your career in the voice process industry, we encourage you to apply. This is a great opportunity to gain experience and develop your skills in a dynamic work environment.

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