Voice Process Executive (Day Shift)

Hiring for International Voice Process (Day Shift)

Immediate joiners only!!!

Requirements:

Graduation and Under Graduate(PUC)

Basic Technical Knowledge

Minimum 1 year of experience is mandatory

Excellent communication in ENGLISH and HINDI is mandatory

Candidates in Bangalore are preferred

Job Description:

We are seeking a detail-oriented and customer-focused professional for our Voice Process role. In this position, you will handle customer inquiries, support requests, and issue resolution through call. The ideal candidate must have strong communication skills in english and Hindi, the ability to manage multiple tasks efficiently, and a commitment to delivering high-quality customer service.

Roles and Responsibilities:

• Respond to customer inquiries via call.
• Resolve customer issues by providing accurate and timely information.
• Document all interactions and resolutions in the system.
• Handle multiple customer requests simultaneously with efficiency.
• Escalate complex issues to appropriate teams when necessary.
• Maintain a high level of accuracy and attention to detail in communication.
• Ensure customer satisfaction by delivering prompt and professional service.
• Follow company guidelines and procedures for handling customer interactions.

Shifts: Day Shift (5 days working & 2 Rotational Week-off)

Salary : Up to 7LPA

Location: Brookfield, Bangalore

How to Apply:

• Call/WhatsApp: 8660123291 (HR AKSHAY)
  Email: [email protected]