C
Capgemini
Voice Process Executive - Noida Short Joiners
Skills
Process Improvement
2 months ago
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Important information
Contract type:
Permanent
Location:
Noida, Uttar Pradesh, India
Work mode:
Onsite
Published on:
28 August 2026
What they need
Hiring Alert: Capgemini is hiring- Inviting application for Customer Service-Voice Process Professionals to attend the recruitment event on 29th August(Saturday) in Noida.
Job Responsibilities:
- 1 to 5 years of experience in BPO, Healthcare, Claims Processing, Customer Service, Collections, or related operations.
- Experience in handling complex customer issues, escalations, and coordinating with cross-functional teams.
- Strong analytical and problem-solving abilities.
- Excellent communication and stakeholder management skills.
- Ability to drive independent case resolution and support process improvements.
- Proficiency in MS Office applications, web-based tools, email systems, and data management activities.
- Willingness to work in a 24x7 environment.
- Open to work from office
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