shivathattex
voice process hindi
Skills
2 months ago
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Important information
Contract type:
Permanent
Location:
Tamil Nadu, India
Work mode:
Onsite
Published on:
22 August 2026
What they need
We are looking for Hindi-speaking Voice Process Executives to handle customer calls, understand their requirements, provide accurate information, and ensure excellent customer service.
Responsibilities
- Handle inbound and outbound calls in Hindi.
- Understand customer queries and provide appropriate solutions.
- Make follow-up and reminder calls as required.
- Explain products, services, offers, or processes clearly.
- Maintain professional and polite communication with customers.
- Update customer details and call records in the CRM/system.
Requirements
- Fluent Hindi communication is mandatory.
- Good verbal communication and active listening skills.
- Basic English communication skills preferred.
- Freshers and experienced candidates can apply.
Key Skills
- Hindi Communication
- Voice Process
- Customer Support
- Inbound & Outbound Calling
- Follow-up Calling
- Active Listening
- Problem Solving
Benefits:
- Paid sick time
- Paid time off
- Provident Fund
Work Location: In person
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