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Voice Process - Night shift

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Onsite

Voice Process - Night shift

Healthcell Services Pvt Ltd

Voice Process - Night shift

Skills

Compliance

2 days ago

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Important information


Contract type:

Permanent

Location:

Maharashtra, India

Work mode:

Onsite

Published on:

21 October 2026

What they need


Key Responsibilities:

  • Patient & Provider Communication: Handling inbound and outbound calls for appointment scheduling, re-scheduling, cancellations, same, patient concerns.
  • Information & Inquiry Management: Providing information on healthcare services, understanding insurance policies, and interpreting Explanation of Benefits (EOB).
  • Data & Documentation: Accurately documenting calls, managing data reports, and ensuring all information is entered correctly into systems.
  • Quality & Compliance: Adhering to strict quality standards and maintaining the confidentiality of patient information.
  • Compliance: Adhering to industry regulations, HIPAA regulations, and staying updated on coding and billing practices.

Contact Person - 9819446869/9326685953

Pay: ₹20,000.00 - ₹35,000.00 per month

Work Location: In person

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