Voice Professional

Job highlights

• Graduate with SVAR 52, 30 WPM typing speed and 90% accuracy
• Handle customer inquiries, provide service via multiple channels, collaborate internally, upsell products, and maintain records

SVAR 52, 30 WPM, 90 % Accuracy, Graduate, Experience / Fresher

Roles and Responsibility

• Handle customer inquiries and resolve issues professionally.
• Provide exceptional customer service through variouscommunication channels.
• Collaborate with internal teams to resolve complex issues.
• Develop and maintain thorough knowledge of products andservices.
• Identify opportunities to upsell and cross-sell products orservices.
• Maintain accurate records of customer interactions andtransactions.

Job Requirements

• Excellent communication and interpersonal skills.
• Ability to work in a team environment and collaborate withothers.
• Strong problem-solving and analytical skills.
• Adaptability to changing situations and priorities.
• Proficient in using technology and software applications.
• Strong attention to detail and organizational skills.