Volunteer Admin Assistant

Salary: Band 2 – £26,936

Location: Based on site with the potential for hybrid working

Hours: Monday to Friday, 9.00 – 5.00pm

About Haven House

About Haven House

At Haven House Children’s Hospice, our volunteers make a significant contribution to the organisation. Join our Volunteer Services team and help create a positive, welcoming and well-organised experience for volunteers.

About the role

We are looking for a highly organised, proactive and collaborative Volunteer Admin Assistant to support our Volunteer Development Managers. You will help coordinate volunteer recruitment, onboarding, records, communications and day-to-day administration, as well as support volunteer events and recognition activities.

What you’ll be doing

• Managing volunteer enquiries and supporting interviews, recruitment and induction.
• Keeping volunteer records and the Team Kinetic management system accurate and up to date.
• Coordinating mandatory training and tracking DBS information during onboarding.
• Advertising volunteer opportunities and supporting recruitment fairs, community events and volunteer social activities.
• Updating volunteer information on the intranet and liaising with volunteers.
• Recording volunteer hours, preparing reports and providing general administrative support.

About you

You will bring excellent organisational, communication and interpersonal skills, confidence with Microsoft Office and online systems, attention to detail and the ability to manage competing priorities. You will work well both independently and as part of a team, handle confidential information appropriately and approach new challenges with enthusiasm.

Previous administrative experience, experience with volunteers or databases, and knowledge of DBS processes are desirable.

Safeguarding and equal opportunities

Haven House is committed to equal opportunities, safeguarding and promoting the welfare of children and young people. Employment is subject to satisfactory references and an enhanced DBS check.

How to apply

Please complete the attached addressing the person specification.

Applications to be returned to [email protected] by noon on Friday 6th November.

Interviews scheduled for Tuesday 17th & Wednesday 18th November.

Published: 22nd October, 2026

Author: Paul Frame