Volunteer Coordinator

Job Title/Position: Volunteer Coordinator

Reports To: Director of Patient Care Services

Job Description Summary

Responsible for planning, coordinating, and managing all volunteer program activities in the organization.

Essential Job Functions/Responsibilities

• Develop and maintain a volunteer training and orientation program sufficient to meet the volunteer needs of the patients and families.

• Recruits, educates, and selects volunteers from at least three (3) recruitment sessions a year.

• Establish a need for volunteer services with the patient and family/caregiver and entire hospice team.

• Supervise and evaluate volunteers in a timely and appropriate manner.

• Maintains monthly statistics. Records services of volunteers, including the type of service performed and the time worked.

• Maintains current personnel files.

• Reevaluate volunteer programs as necessary.

• Coordinate support/education meetings.

• Attends interdisciplinary group meetings.

• Provides information to individuals and community groups about hospice volunteer services.

• Participates as needed in the budget preparation for program development.

• Actively participates in quality assessment performance improvement teams, activities and reviewing and revising written volunteer policies and procedures.

• Accepts and performs other related duties and responsibilities.

Position Qualifications

• College degree, advanced degree in human services preferred.

• Minimum of two (2) years experience in a health care setting. Hospice and/or volunteer experience preferred.

• Ability to supervise, coordinate, and evaluate volunteer services.

• Understands hospice philosophy.

• Ability to organize and develop volunteer hospice personnel for both patient and organizational needs.

• Ability to manage a group of individuals providing volunteer time and who will be
  considered employees.