Volunteer Coordinator

POSITION:  Volunteer Coordinator

REPORTS TO:  Director of Program Services

CLASSIFICATION:  Non-exempt

WORK SCHEDULE:  Part-time, with weekend work expected.

POSITION SUMMARY:  The Volunteer Coordinator is responsible for all aspects of the volunteer program. This includes the recruitment, processing, education, retention, and coordination of all Habitat for Humanity Monterey Bay volunteers, including construction, ReStore and office volunteers. The position works closely with all staff members and volunteers to create a positive and productive atmosphere. The Volunteer Coordinator will plan any volunteer related events and assist in any construction or ReStore fundraising events that involve volunteers.

PRIMARY DUTIES & RESPONSIBILITIES:

·       Recruit, train, manage, schedule, and acknowledge all volunteers.

·       Respond to all individual and group volunteer inquiries.

·       Coordinate with Construction Manager & ReStore Manager for volunteer needs.

·       Maintain volunteer records, job descriptions, logs, and databases.

·       Provide reports on a monthly basis, and as needed, to Executive Leadership.

·       Provide editorial changes of the volunteer page.

·       Conduct orientations at construction site and ReStore as needed.

·       Represent Habitat for Humanity Monterey Bay to the community through community presentations.

·       Coordinate and manage lunch provider program for construction site.

·       Maintain the Volunteer Manual with Spanish translation.

·       Solicit in-kind donations to contribute to volunteer experience and events.

·       Explore additional resources to improve the volunteer experience.

·       Develop and implement formal and informal volunteer appreciation program.

·       Coordinate the scheduling of volunteer groups.

·       Contribute to monthly newsletter for volunteer related business.

·       Coordinate volunteers for organizational events.

·       Other responsibilities as assigned by the Director of Program Services.

KNOWLEDGE, SKILLS & ABILITIES:

·       College degree focused on public or community service

·       Basic understanding of construction process

·       Demonstrated commitment to Habitat for Humanity’s mission

·       Strong organizational skills and detail-oriented

·       Comfortable soliciting in-kind gifts

·       Computer knowledgeable; specifically experienced users of NetSuite, Microsoft Office Suite. Must have willingness to learn other programs as needed.

·       Ability to successfully complete and pass a criminal background check.

·       Valid driver’s license with good driving record and a personal vehicle (reimbursement for driving expenses provided)

·       Self-motivated, reliable and enthusiastic. Enjoys working with people from diverse backgrounds.

·       Ability to handle and defuse challenging situations with tact. Excellent communication and conflict resolution skills.

·       Must be a good listener and be able to engage in well-considered discussions

·       Ability to project a friendly and positive image of Habitat for Humanity

·       Must be able to learn and follow proper lifting techniques

·       Ability to work independently in an organized fashion

·       Strong problem-solving skills

·       Must be able to take direction

·       Bilingual Spanish Speaker Preferred

PHYSICAL DEMANDS:

 The Volunteer Coordinator will be required to lift up to 50 pounds. This position will require hours of sitting at a desk as well as hours on site in outdoor weather conditions.