Volunteer Program Coordinator

Buffalo. Volunteer Program Coordinator. Buffalo Zoo. Full Time. Benefits.

Working in conjunction with and under the supervision of the Director of Conservation Education and Learning Engagement, the Volunteer Program Coordinator will develop and implement strategies to recruit, retain and align the docents and volunteers to help advance the Buffalo Zoos mission. The Volunteer Program Coordinator is primarily responsible for supervising and coordinating the recruitment, training, and the assignments of all volunteers at the Buffalo Zoo. This role currently supports over 350 volunteers including a dedicated group of 93 docents (education volunteers), over 200 event volunteers, 20-30 corporate and community volunteer groups, and 20 youth volunteers. In addition, this position is responsible for the recruitment, screening and onboarding of approximately 100 interns annually in a variety of departments. The successful candidate will have strong interpersonal, technical and organization skills.

How to Apply

To apply, please send Resume and Cover Letter in Word document or PDF using subject line: Volunteer Program Coordinator by email to: [email protected]

No telephone calls please. Position open until filled. For more information about the Buffalo Zoo, please visit our website by using the following link: http://www.buffalozoo.org

Compensation And Benefits This is a full-time, non-exempt hourly position. Salary range is $22.50-24.00 per hour (commensurate with experience). Full-Time benefits available include health plan, HSA/HRA, FSA, life insurance, long term disability, dental, vision, 403B retirement plan, annual leave time, holiday time, and sick time. Benefits are available the month following the successful completion and passing of an introductory probation period review at 60 days of work (sick time available upon hire)

Position Qualifications To perform at a proficient level and be fully qualified, a person would be expected to have:

Education (Minimum Desired)

• Bachelors or Associates Degree.

Experience (Minimum Desired)

• Two years experience coordinating volunteers in a non-profit setting and/or experience facilitating training/education for youth and adult learners.
• Skills:
• Strong verbal and written communication skills; an effective listener.
• Excellent relationship-building and interpersonal skills.
• Ability to work on multiple projects and responsibilities concurrently.
• Ability to create and maintain good working relationships across the organization and with community partners.
• Attention to detail; excellent organizational and time management skills.
• Ability to exercise tact and uphold confidentiality and privacy.
• Knowledge of zoology (preferred).
• Proficiency in Volgistics software (preferred)

Essential Functions Primary accountability for specific functions and results. The list of essential functions is not exhaustive and may be supplemented or changed as necessary.

• Recruits, orients, onboards, and coordinates volunteer placement, and provides performance assessments of volunteers. This includes providing volunteer expectations, rules, proper onsite conduct, and other Zoo related policies.
• Establishes and maintains relationships with various Buffalo Zoo teams in order to identify needs and projects that can be supported by volunteers, and to keep other teams informed of volunteer events.
• Works with advancement team to recruit new docents, event volunteers, youth volunteers and interns through an effective recruitment strategy including but not limited to development of brochures, written advertisements, and coordination of information sessions.
• And more. See full description http://www.buffalozoo.org