Volunteering Assistant Manager

Role & responsibilities :

1. Volunteer Strategy, Recruitment & Onboarding

• Develop and implement the organizations volunteer engagement strategy aligned with program and organizational goals.
• Lead recruitment and onboarding of volunteers across community, youth, institutional, and corporate segments.
• Build a diverse and inclusive volunteer pool with relevant skills, experience, and geographic representation.
• Design structured onboarding, orientation, and induction processes to ensure volunteers are effectively integrated into programmes.
• Create and maintain volunteer databases, engagement trackers, and deployment plans.
• Support the development of partnership proposals, engagement plans, reports, and presentations.

2. Corporate & Professional Volunteer Engagement

• Build and manage engagement opportunities for corporate employees and skilled/professional volunteers.
• Collaborate with CSR teams, companies, and professional networks to create meaningful volunteering avenues aligned with organizational priorities.
• Design short-term and long-term volunteering models, including mentoring, training support, employee engagement drives, project-based volunteering, and pro-bono support.
• Ensure a positive volunteer experience through effective coordination, communication, and relationship management.

3. Retention, Recognition & Stewardship

• Develop volunteer retention and stewardship strategies to build a stable and committed volunteer community.
• Lead volunteer appreciation and recognition initiatives, including certifications, awards, milestone acknowledgements, and engagement events.
• Monitor volunteer feedback and satisfaction to continuously improve the volunteer experience.
• Address volunteer concerns, resolve operational challenges, and ensure sustained engagement

Preferred candidate profile :

Years of Experience

The ideal candidate should possess a minimum of 4 to 5 years of recruitment experience, out of which minimum 3 years of experience in the social sector is preferred.

Work Skills

• Self-starter, proactive in finding solutions and result oriented.
• Strong interpersonal, networking and collaboration skills.
• Effective time management skills with prior success at executing projects in a timely manner and achieving results on schedule.
• Effective at developing ideas and strategies during strategic planning meetings.
• Ability to quickly build relationships and influence others without authority.

Other Skills

• Excellent verbal and written communication skills.
• Strong computer and technology skills with familiarity in using computer and web-based applications (Microsoft Office Applications, especially Excel, online portals for MIS).