Volvo Internal Service Advisor

SUMMARY

Volvo cars Shreveport is hiring for an internal Service Advisor. If you are tired of where you work and want to work in a clean and safe environment, come and see what we have to offer. We provide an excellent working environment and temperature-controlled shop. If you are an outgoing individual with a passion for delivering a unique and positive customer experience, we want to talk to you!

WE OFFER:

• Health, Dental, Medical
• 401K
• Paid Time Off

RESPONSIBILITIES:

• Greet customers promptly
• Obtain vehicle information
• Clearly report all vehicle symptoms as described by the customer
• Determine and recommend needed maintenance base on age, mileage and history of vehicle
• Prepare a complete and accurate estimate of cost for labor and parts
• Establish follow up time
• Monitor the progress of each vehicle throughout the day, and updating customers frequently
• Verify that the final invoice reconciles with the work performed on the repair order
• Explain all completed work and charges to customers

REQUIREMENTS:

• Above average energy level
• A desire for a long term career with a growing organization
• Personal and professional integrity