PT Sinar Digital Terdepan
VP, Customer Success and Support
Skills
8 days ago
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Important information
Contract type:
Permanent
Location:
Jakarta, Indonesia
Work mode:
Onsite
Published on:
19 October 2026
What they need
The VP, Customer Success and Support will lead the Customer Success and Support teams to ensure that our customers are successful and satisfied with our products and services. You will be responsible for developing strategies to enhance customer engagement and retention, as well as overseeing the implementation of best practices in customer support.
Responsibilities
- Lead and manage the Customer Success and Support teams.
- Develop and implement customer engagement strategies.
- Monitor customer satisfaction and feedback.
- Collaborate with other departments to improve customer experience.
Requirements
- Proven experience in customer success or support roles.
- Strong leadership and management skills.
- Excellent communication and interpersonal skills.
Benefits
- Competitive salary and performance bonuses.
- Health and wellness benefits.
- Opportunities for professional development.
Apply now
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