VP – Engineering & Technical Delivery

About Mirketa

Mirketa is a U.S.-headquartered digital transformation, technology consulting, and product engineering company with a delivery center in Noida. We specialize in Salesforce, AI/GenAI, cloud platforms, data engineering, enterprise integration, and custom application development, and develop products serving healthcare, nonprofits, and other industries.

Position Overview

We seek a VP – Engineering & Technical Delivery to take end-to-end ownership of technical delivery across client services—from RFPs and solutioning to estimation, staffing, execution, portfolio governance, quality and delivery completion. This hands-on executive will lead Technical Delivery Directors, Technology Managers, Architects, Technical Leads, and engineering teams, while building strong program management capability and an accountable, high-performing culture.

Mandatory work location: This is a fully on-premises role at the Noida office. Daily physical presence during core business hours is required; hybrid and remote arrangements are not available.

Pre-Sales, RFPs & Solution Estimation

• Own technical responses for RFPs, RFIs, proposals, and new business pursuits; partner with U.S. sales and account teams.
• Lead architecture, technology selection, delivery approach, implementation strategy, and technical proposal presentations.
• Own project sizing, effort estimates, resource plans, assumptions, dependencies, risks, and achievable schedules.
• Standardize estimation using historical benchmarks; approve technical estimates and delivery models before commercial commitments.

End-to-End Technical Delivery

• Own technical delivery outcomes across client engagements, from design and development through testing, deployment and stabilization.
• Lead Technical Delivery Directors and oversee execution through Technology Managers, Architects and Technical Leads.
• Ensure projects are properly planned, staffed and executed; resolve technical dependencies, bottlenecks and delivery risks.
• Lead technical escalation response and troubled-project recovery; improve execution efficiency and reliability.

Portfolio Governance & Program Management

• Lead weekly project and portfolio reviews covering milestones, progress, schedules, effort consumption, budgets, risks, quality and commitments.
• Build strong program management practices through a Program Delivery Director, Project Managers and Business Analysts.
• Enforce reliable project plans, forecasts, RAID logs, status reporting, change control and corrective action tracking.
• Provide executive visibility into project health and ensure proactive risk identification, escalation and resolution.

Engineering Quality & Architecture Governance

• Own architecture reviews, technical design approvals, engineering standards, code reviews and delivery quality gates.
• Establish effective automated testing, CI/CD, security, performance, release management and defect-prevention practices.
• Measure escaped defects, rework, test automation, technical debt and reliability; lead root-cause analyses and corrective actions.
• Promote scalable and maintainable designs, reference architectures, and reusable components.

Delivery Economics, Resource Planning & Productivity

• Own technical effort budgets, engineering capacity, staffing effectiveness and delivery productivity.
• Monitor estimates versus actual effort, utilization, delivery costs and forecasts; partner with Finance on margins.
• Improve delivery economics through accurate estimates, skill-based staffing, automation and lower rework.

Talent Acquisition, Hiring & Workforce Development

• Own the hiring of technical and program management talent at ALL levels, including junior and mid-level engineers, senior specialists, architects, Technical Leads, Engineering Managers, Project Managers, Business Analysts and Directors.
• Personally lead assessment and selection of senior engineering, technical delivery and program management leaders.
• Develop workforce plans, competency requirements, interview standards, technical assessments, hiring pipelines and onboarding expectations with HR/Talent Acquisition.
• Build hiring pipelines across Salesforce, Python/AI, cloud, data engineering, QA, DevOps and program delivery; evaluate both technical ability and leadership potential.
• Use professional networks, referrals and industry relationships to attract strong mid-to-senior technical and program talent, when available.
• Improve quality of hire, talent readiness, internal promotions, retention, and succession planning.

Leadership Development & Culture

• Lead, coach and develop Technical Delivery Directors, the Program Delivery Director, Engineering Managers, Architects, Technical Leads and program professionals.
• Establish clear role accountabilities, performance expectations and manager effectiveness standards.
• Partner with HR on individual development plans, regular 1:1s, mentoring, performance reviews and talent retention.
• Build a collaborative, high-performance engineering culture emphasizing merit, ownership, innovation, transparency and continuous learning.

Engineering Capability Development & Innovation

• Strengthen Salesforce, Python, AI/GenAI, Azure/AWS, data engineering and enterprise integration competencies.
• Build appropriate Centers of Excellence, reusable frameworks, technical training and certification paths.
• Drive practical AI-assisted engineering, automated tests and modern practices; develop understanding of agents, RAG, MCP and LLM integration.
• Support product engineering with shared architecture standards and engineering best practices.

Client Engagement & Escalation Management

• Act as a senior technical executive in strategic client meetings, architecture reviews and critical escalations.
• Partner with U.S. stakeholders to align scope, schedules, commitments and technical execution.
• Support satisfaction, retention, account growth and technically credible new-business pursuits.

Required Qualifications

• 18+ years in software engineering, solution architecture and technical delivery, including 7+ years in senior engineering or technical delivery leadership.

• Prior hands-on engineering and architecture experience; strong Salesforce background preferred, with enterprise integration, cloud and DevOps knowledge.

• Experience leading approximately 100–300 technical professionals and multiple concurrent complex enterprise programs.

• Demonstrated accountability for RFPs, pre-sales solutioning, estimates, project portfolio execution, delivery economics and quality.

• Demonstrated success recruiting technical and program management talent at junior, mid, senior and leadership levels.

• Proven ability to develop managers, architects, Technical Leads, Project Managers and program delivery leaders.

• Working knowledge of AI/GenAI, Python, cloud and modern data engineering; strong communication with North American clients.

• Ability and willingness to work from the Noida office every working day during core hours.

• Leadership in a mid-sized IT services, Salesforce consulting or digital engineering business.

• Experience with enterprise SaaS, healthcare technology or AI-enabled solutions.

Preferred / Nice-to-Have

• Established professional network and demonstrated ability to bring strong mid-to-senior technical talent—including Directors, Architects, Engineering Managers, Technical Leads and specialist Salesforce, AI, cloud and data engineers—into an organization.

Key Performanc Metrics for first 180 Days

Days 1–30 — Assess and launch recruitment

• Assess portfolio health, delivery structure, talent, managers, architecture quality, estimation and project risks.

• Establish delivery and quality baselines and agree accountability, competency requirements and recruitment strategy for three Technical Delivery Directors and one Program Delivery Director.

Days 31–90 — Establish control and accelerate hiring

• Implement weekly portfolio reviews, architecture governance, sizing practices, project health reporting and performance expectations.

• Lead sourcing, assessment, interviews and selection for the four Director-level roles; initiate recovery actions on at-risk projects.

• Meet client stakeholders and create account plan for all key accounts

Days 91–180 — Deliver leadership team and measurable progress

• Successfully hire and onboard THREE Technical Delivery Directors and ONE Program Delivery Director by day 180.

• Assign clear portfolios, reporting accountabilities, performance measures and operating routines to newly hired Directors.

• Demonstrate improvements in delivery predictability, engineering quality, manager effectiveness, technical hiring pipeline and governance.

Compensation: As per experience

Location: Noida (no remote)