VP, Group Account Supervisor

Agency:

Remedy Edge

Job Function:

Account Management and Growth

Job Subfunction:

Account Management

Job Description:

Wildtype is a sister agency of Remedy Edge within Omnicom Health. This position may appear under Remedy Edge for application purposes; however, the role is exclusively with Wildtype.

Wildtype runs like no other. As the most Agile full-service agency in healthcare, we aren’t beholden to ritual. Powered by diverse ideas, knowledge, and people, our unique creative process is a force of nature, removing obstacles between brand and growth in wild new ways.

YOU ARE THE DISRUPTION DRIVERYou’ve always understood that to be disruptive is better than to be conventional. To pursue challenges is more admirable than to be complacent. You don’t settle, and you won’t let your team, or your clients accept less than the best that their capabilities allow. And you routinely remind them that what’s possible should never be underestimated.

The status quo exists to be examined and defied. You build strong relationships with your clients and help them to embrace this idea and realize the true potential of their brands. You refuse to accept “this is how we’ve always done it” and push instead for “how has it never been done?” You establish new models and approaches that introduce unexpected solutions to brand challenges. And your leadership gives your team and your clients the confidence to reach outside the familiar.

The VP, Group Account Supervisor will operate on multiple levels, both internally and externally, to strategically manage the brand, product, agency product team and especially external client relations.

Primary Job Responsibilities

General Responsibilities:

• Demonstrate "Big Picture" thinking view of Brand and business and provide strategic contributions to success of Brand

• Aid in the construction of a marketing plan and contribute to a successful pitch

• Lead strategic and tactical planning process

• Aggressively monitor and understand the competitive landscape, both strategic and creative

• Seek opportunities to showcase agency work among current and prospective clients

• Seek opportunities to grow business within current accounts and into new accounts connected with that client.

• Manage expectations of both the agency staff and client to ensure a positive, productive atmosphere

• Demonstrate ability to adapt to various client corporate cultures.

• Keep senior management briefed on account activities

• Continue to refine skills in strategy and the business planning process

• Demonstrate comprehensive understanding of client's business and actively seek opportunities for further account development

• Determine adequate distribution of creative manpower according to brand projects and their urgencies

• Demonstrate mastery of scientific category and competitive data.

Financial Responsibilities:

• Demonstrate the fiscal acumen to lead a profitable account

• Aggressively monitor fee performance to encourage/ensure profitability.

• Demonstrate ability to determine and negotiate budget needs, produce accurate and timely fee reconciliations, and provide input to development of the fee

Client Service Responsibilities:

• Ensure that all Agency work represents the best we have to offer -- strategically sound, arresting creative, and error-free

• Vigilantly seek to optimize both Agency services and internal resources

• Keep abreast of marketing/advertising and brand-specific trends in order to offer added-value to the client/creative product

• Articulate agency POV without being afraid to take a stand

• Strategically problem solve for discrepancies between client and agency

• Establish credibility with clients at all levels and embody service-oriented attitude

• Become trusted and integral strategic advisor to the client team

• Uphold Agency quality standards in servicing the Client

Additional Responsibilities

• Communicate effectively and professionally both internally and externally

• Demonstrate good problem-solving and interpersonal skills

• Demonstrate ability to set priorities while handling multiple projects and to delegate work appropriately

• Remain calm despite high pressure situations

• Project a professional, positive attitude toward peers and clients within the department and the agency

• Maintain accurate time sheets

• Foster a positive team atmosphere demonstrating respect for peers and supervisors

• Assist other members of department/team as needed when workload allows

• Foster senior level partnerships with creative/account colleagues

• Act as a positive role model for agency at client and industry events

Management Responsibilities

• Assign work to assure project deadlines are met

• Monitor overall workload to effect efficiency and assure that waiting or downtime is minimized

• Keep supervisor or department head apprised of any workload challenges/concerns on assigned team accounts that may necessitate hiring freelancers

• Monitor, review and approve direct report’s time sheets in terms of hours worked on specific jobs

• Provide constructive and direct ongoing feedback to direct reports

• Evaluate performance of direct reports and complete and deliver performance reviews

• Help supervisor manage and resolve staff issues including performance, personal presentation and internal interactions

• Recommend adjustments/additions to the roles and procedures of the department to achieve continuous improvement and efficiency across all accounts and/or specific accounts

• Help interview, train and orient new team members to the agency, department, and account(s) at the direction of department head

• Provide ongoing guidance to all team members and be available to them as a resource for account/agency/departmental policies, procedures, etc.

Vice-President Responsibilities

• Embody the four core values: commitment, collaboration, creativity and code of ethics.

• Provide leadership within his/her department as well as across the Agency.

• Proactively provide suggestions that impact agency policy and operations.

• Demonstrate support of the Agency’s goals and mission.

• Present a professional and positive image of WildType both internally and externally.

• Identify, recruit, train and develop talent

• Motivate direct reports, and act as a mentor to all within Agency

• Understand when it’s appropriate to make decisions independently and when to escalate issues/decisions to manager

Qualifications:

• College degree, preferably in marketing, advertising, communications or science/medicine

• 7 - 8 years Agency or comparable experience

• 3 years of supervisory experience

• Excellent written and oral communication skills

• Well-developed knowledge of business practices/vendor relations

• Maturity to handle independent senior-level Client contact

• Ability to manage and train staff

• Successful history of growing brands and possibly launching brands

• Understanding of therapeutic categories/disease states

The range below represents the low and high end of the base salary someone in this role may earn as an employee of an Omnicom Health company in the United States. Salaries will vary based on various factors including but not limited to professional and academic experience, training, associated responsibilities, and other business and organizational needs. The range listed is just one component of our total compensation package for employees. Salary decisions are dependent on the circumstances of each hire.

$117,000 - $191,500

Omnicom’s policy requires employees to work in the office for a minimum of three days a week, unless additional in-office days are directed by their agency or manager. Our objective is to increase this requirement over time, and many of our agencies as well as Omnicom’s corporate group already require five days of in-office attendance.

Omnicom is committed to hiring and developing exceptional talent. We agree that talent is uniquely distributed, and we’re focused on developing inclusive teams that can bring the best solutions to everything we do. We strongly believe that celebrating what makes us different makes us better together. Join us—we look forward to getting to know you. We will process your personal data in accordance with our Recruitment Privacy Notice.

Link to Recruitment Privacy Notice: https://www.omc.com/privacy-notice

For US Job Seekers:

It is the policy of Omnicom and any of its affiliates to provide equal employment opportunities to all employees and applicants for employment without regard to race, religion, color, ethnic origin, gender, gender identity, age, marital status, veteran status, sexual orientation, disability, or any other basis prohibited by applicable federal, state, or local law. EOE/AA/M/D/V/F.