VP, Product Strategy – Telecom B2B

Hansen Technologies (ASX: HSN) is a global software and services provider, serving energy, water/utilities, and telecommunications industries. With customers in 80+ countries, we foster collaboration across 26 global offices. From 5G advancements to renewable energy transitions, we empower customers to overcome challenges, innovate, and drive new business models.

At Hansen, we are also embedding AI enablement across our operations. From automating workflows and enhancing service delivery, to driving innovation in customer solutions, AI is shaping the next chapter of how we support our clients. With a focus on operational excellence and innovation, Hansen is using AI not just as a tool, but as a strategic enabler to deliver smarter, faster, and more resilient solutions for the future.

This role is based in our Hammersmith, London office .

Why This Role Matters

We are looking for a VP, Product Strategy – Telecom B2B to shape the next generation of Hansen’s B2B commerce and customer engagement solutions for Communications Service Providers (CSPs).

Reporting to the CTO, Communications & Media, you will define the strategic direction of our B2B solution portfolio, bringing deep knowledge of enterprise telecommunications and complex opportunity-to-cash processes.

Acting as the bridge between customers, the market and our product teams , you will translate real-world commercial challenges into differentiated product capabilities and help identify how AI can simplify complex B2B journeys.

What You’ll Do

• Define the vision, capabilities and strategic direction for Hansen’s B2B solution portfolio.
• Translate CSP customer needs and market trends into product strategy, requirements and roadmap priorities.
• Shape solutions across opportunity management, solution design, commercial agreements, quote-to-contract, ordering and customer lifecycle management.
• Partner with Product, Architecture and Engineering to ensure product development reflects genuine market and customer needs.
• Engage directly with strategic CSP customers and prospects, leading discovery workshops and supporting major opportunities and transformation programmes.
• Identify practical applications of AI that improve productivity, simplify commercial processes and enhance B2B customer experiences.
• Represent Hansen at industry forums and strengthen our engagement with organisations including TM Forum and MEF/MPLIFY .
• Support go-to-market positioning, competitive differentiation and strategic growth initiatives.

What You Bring

• Significant experience within telecommunications in the Enterprise, Business Services or Wholesale organisation of a major CSP .
• Deep knowledge of enterprise opportunity-to-cash, quote-to-contract, commercial agreements and complex ordering processes .
• Expert understanding of enterprise sales, solution design, commercial governance and service delivery.
• Experience defining new products, platforms or large-scale transformation initiatives.
• Knowledge of CRM, CPQ, Contract Lifecycle Management, Product Catalog and Order Management within a BSS environment.
• Experience engaging with senior executives and strategic enterprise or wholesale customers.
• The ability to translate customer and market requirements into clear business and product capabilities.
• Knowledge of platforms such as Salesforce, Microsoft Dynamics 365, CPQ or CLM solutions .
• Understanding of how Generative AI and Agentic AI can support areas such as guided selling, solution design, proposal generation, contract analysis and customer self-service.

Why Join Us?

At Hansen, you’ll be part of a diverse, inclusive, and collaborative global team. Our culture is built around values such as People and Family, Treat It Like It’s Your Own, Focused and Committed, and One United Team. We look for people who are curious, respectful, engaged, and keen to work across geographies with talented teams.

This is an opportunity to shape a strategic B2B solution at Hansen , working directly with senior product, technology and customer leaders across the global telecommunications market.

Contact Us

If you possess the desired skills and enthusiasm, please “Apply Now” via the link or visit our career page.

We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status .

Visit our website at hansencx.com for more information.

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