VP, Technical Services (Data Centers)

What this job involves: This position provides strategic leadership for critical facilities account management, driving growth and operational excellence. You will lead a team of Critical Facilities Managers and mission critical operators while maintaining critical systems operations. The role requires direct oversight of MEP facilities management, vendor relationships, and building maintenance across a global portfolio. You'll serve as the primary point of contact for clients and facility professionals while managing all aspects of construction projects, client relationships, and financial performance.

Your day-to-day tasks will include:

• Managing delivery of critical facilities services across the assigned portfolio in accordance with all agreed policies, procedures, and contract scope
• Acting as the primary point of contact for clients and facility professionals, developing and cultivating key relationships with landlords, property management companies, and third-party service providers
• Providing direct oversight of operational MEP facilities management, vendor relationships, and MEP building maintenance
• Managing team members at a management level to ensure team performance, facilities maintenance and upkeep, and addressing issues or escalations
• Serving as the MEP project management contact for all office renovation and expansion projects in global offices, coordinating with architects, space planners, MEP/AV consultants, real estate brokers, and construction service providers
• Overseeing MEP construction project management, vendor coordination, administration, and maintenance oversight for all existing workspaces in global offices
• Managing managed staff hours including additional support requirements and coordinating support with client
• Overseeing monthly billing management and tracking of additional services to ensure cost control and profitability
• Ensuring compliance with all client contract requirements and meeting or exceeding Key Performance Indicators to deliver exceptional service quality

Desired experience and technical skills: Requirements:

• 10-15 years of experience in a similar role
• Bachelor's degree (B.S.) in Electrical or Mechanical Engineering or Business Management from four-year college or university; or 10-15 years related technical experience and/or training; or equivalent combination of education and experience
• Previous experience in the design, installation, and commissioning of critical electrical and mechanical systems supporting data centers
• Strong working knowledge of critical electrical and mechanical systems supporting Data Centers
• Strong working knowledge of architectural drawings and furniture and space planning concepts
• Hands-on project management experience with a proven track record of delivering projects on time and on budget
• Ability to manage all aspects of construction projects effectively and efficiently including budgeting, scheduling, submittals, and change orders
• Extensive knowledge of MS Office applications and MS Project
• Strong interpersonal skills with ability to interact with executive level external and internal clients as well as external team members
• Highly organized with strong analytical skills
• Ability to regularly articulate and communicate analyzed data to client and team to achieve project goals
• Comfortable holding people accountable, managing through conflict, and working through day-to-day challenges with common sense
• Ability to work at client offices in Stamford, CT, Orangeburg, NY and New York City on a rotating daily basis (remote work not available)
• Travel as needed (20-45%)

Preferred:

• LEED, AIA, PE, or PMP certifications