VP/D – Co Sec Operations 公司秘书运营管理岗, 家族信托业务部-企服 (联合家办服务)

About the role

Responsible for overall operations management of company secretarial services. Develop and continuously optimize business processes, service standards, and internal control systems to establish a scalable and standardized operations framework. Regularly assess operational effectiveness to ensure the system adapts to business development dynamics.

Key responsibilities

• Lead the planning and development of the company secretarial management platform, driving internal system development, workflow automation, and document and seal management
• Coordinate the preparation and continuous optimization of operations manuals and work procedures to achieve operational standardization
• Oversee the full process of company secretarial service fee management, including order intake, progress tracking, delivery acceptance, and account reconciliation
• Build operational data monitoring dashboards to track key indicators in real-time and provide data support for fee optimization and operational decision-making
• Proactively identify operational risks and process bottlenecks, establish risk warning and response mechanisms, and lead continuous improvement projects
• Enhance operational efficiency, risk management levels, and customer experience
• Collaborate closely with internal departments (legal, compliance, finance, operations) to ensure seamless coordination of company secretarial services with product departments

About you

• Bachelor's degree or above in company secretarial, accounting, finance, business management, or related field
• HKCGI or CPA professional qualification preferred
• 10 years of experience in company secretarial or corporate services
• Experience in offshore jurisdictional company management and complex shareholding structure maintenance
• Experience building operations systems or leading process optimization projects from scratch preferred
• Understanding of Hong Kong Companies Ordinance, company secretarial practice, and corporate governance requirements
• Familiarity with entity management and cross-border client structure maintenance
• Excellent leadership, project management, and cross-departmental coordination capabilities
• Strong risk management awareness and results-oriented mindset
• Excellent written and spoken English and Chinese; fluent Mandarin