Wait Staff

About the role

Zebra Lounge is seeking enthusiastic and professional Wait Staff to join our team on a casual basis. This is an excellent opportunity to become part of a vibrant hospitality venue where you'll deliver exceptional customer service in a dynamic and fast-paced environment. Based in Pyrmont, NSW, this casual position offers flexibility whilst allowing you to develop your skills in food and beverage service. As Wait Staff, you will be the face of Zebra Lounge, creating memorable experiences for our guests through attentive service, product knowledge, and genuine hospitality.

Key responsibilities

• Greeting guests warmly and seating them according to venue policies and procedures
• Taking food and beverage orders accurately and efficiently
• Providing knowledgeable recommendations about menu items and beverages
• Serving food and drinks in a timely and professional manner, adhering to health and safety standards
• Clearing tables promptly and maintaining a clean and organised dining area
• Processing payments and handling cash and card transactions with accuracy
• Responding to guest requests and resolving any concerns with courtesy and professionalism
• Collaborating with kitchen and bar staff to ensure smooth service delivery
• Maintaining personal hygiene and appearance standards consistent with venue requirements
• Following all venue policies, procedures and food safety regulations

What we're looking for

• Previous experience as waiting staff, preferably in a hospitality environment
• Excellent communication and interpersonal skills with a friendly and professional demeanour
• Strong ability to work efficiently in a fast-paced environment whilst maintaining attention to detail
• Reliability and punctuality with a flexible approach to shift work
• Basic numeracy skills for handling payments and processing transactions
• Knowledge of food and beverage service standards and etiquette
• Customer service orientation with a genuine desire to create positive guest experiences
• Physical stamina to stand for extended periods and carry items safely
• Ability to work as part of a team and take direction from management
• Current Food Safety Supervisor Certificate or willingness to obtain one (preferred)
• RSA (Responsible Service of Alcohol) or equivalent certification (preferred)

What we offer

Zebra Lounge values its team members and provides a supportive work environment where you can develop your hospitality career. Working with us offers flexible casual hours that can accommodate your personal commitments, combined with competitive pay rates. You'll have the opportunity to work in a vibrant venue with a welcoming atmosphere, gain valuable experience in customer service, and develop professional relationships within the hospitality industry. We foster a culture of inclusivity and support, and we're committed to helping our team members succeed and enjoy their work.

About us

Zebra Lounge is a dynamic hospitality venue located in the heart of Pyrmont, NSW. We pride ourselves on delivering exceptional dining and beverage experiences to our guests in a welcoming and stylish environment. Our venue is known for its vibrant atmosphere, quality offerings, and commitment to customer satisfaction. We believe that great hospitality is built on passionate people who genuinely care about creating memorable experiences. At Zebra Lounge, we're dedicated to providing a workplace where our team members feel valued, supported, and motivated to deliver outstanding service.

Apply now

If you're a customer-focused individual with a passion for hospitality and the energy to thrive in a fast-paced environment, we'd love to hear from you. Please submit your resume and a cover letter outlining your relevant experience to join the Zebra Lounge team.